Search found 20 matches

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Search found 20 matches

What do i need to do re the new Google Fed specs

I use the inbuilt Opencart google base feed to supply data to Google and it works great, my products show up in Google Searches, although it seems they don't feature unless I have a small Ad campaign with them, which is created automatically from the data feed. I don't have to 'do' anything. However...

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  • Sat Aug 09, 2014 6:23 pm
  • Replies 2
  • Views 2097
changing email address and cc emails

When we update the Order History for a customer, OpenCart sends an email to that customer, but I also receive a copy and I don't know how to turn this off? The same thing happens when a customer registers and at various other 'events' - they get an email (I assume) and so do we. What is really stran...

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  • Wed May 07, 2014 2:02 am
  • Replies 1
  • Views 254
Re: Payment received but no corresponding order

I did that already and although i did find oeople who had the same oroblem nobidy seems to have been able to explain why it happens - as far as i could find. Unfortunately as you are no doubt aware a search for missing orders brings up any post with the words missing and orders but not only the phra...

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  • Tue Sep 10, 2013 4:44 pm
  • Replies 4
  • Views 608
Re: Payment received but no corresponding order

That's found it - thanks, but do you know how/why it ends up with that status in the first place?

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  • Mon Sep 09, 2013 1:58 pm
  • Replies 4
  • Views 608
[SOLVED]Payment received but no corresponding order

We received an email showing payment made and an OC order number ( and I have checked with card payment provider that this is genuine and we have received the payment) but there is no corresponding order number in the OC order list. The next order has gone through ok, leaving an apparent "gap" for t...

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  • Sun Sep 08, 2013 11:32 pm
  • Replies 4
  • Views 608
Re: what's happened to my gift voucher option?

it will auto hide itself in the following conditions: 1. You have no active gift vouchers available in the system 2. You disabled the Gift Voucher order total in Extensions->Order Totals 2.. No, not disabled 1.. I dont understand this? I have the option to add a gift voucher but have to enter a spe...

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  • Fri Sep 06, 2013 3:48 pm
  • Replies 5
  • Views 963
what's happened to my gift voucher option?

Helpfile states "Customers have the option to buy a gift voucher for their friends and family. They can purchase a gift certificate by accessing My Account > Gift Voucher from their account page, or through Extras > Gift Voucher in the footer section of any page. " Neither of those two options appea...

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  • Fri Sep 06, 2013 3:25 am
  • Replies 5
  • Views 963
How to refund shipping only?

We dont offer 'collection from store' on the shop site due to logistics of customers randomly ordering goods and expecting to turn up anytime to collect, but occasionally we are contacted after purchase asking if it is possible to collect the purchase and get a refund of the shipping cost. (items ar...

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  • Sun Jul 28, 2013 6:58 pm
  • Replies 0
  • Views 235
Can I link products for stock control?

Can anyone tell me if and how this can be solved. Suppose I sell heart rate monitors - the chest belt - and a second product - the wristwatch like device that give the readout There are several types of chest-belt and several types of 'watch'. I could list each belt and watch separately in the shop ...

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  • Mon Jul 08, 2013 8:19 pm
  • Replies 1
  • Views 167
Re: Warning: No Shipping options are available.

Likewise- many thanks; that cured my problem too

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  • Wed May 08, 2013 4:13 am
  • Replies 16
  • Views 26252
Re: Newbie question on upgrading

No, just the settings in the admin panel - I guess they are contained in a config.php file somehwre that doesnt get updated.

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  • Tue Apr 02, 2013 11:52 pm
  • Replies 4
  • Views 558
Newbie question on upgrading

I am running 1.5.4 and have spent some time tweaking settings to get the store looking the way I want! if I upgrade to the latest version does that mean I lose all that and start again? I realise the product information is contained within a Mysql database which should be retained (though I will bac...

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  • Tue Apr 02, 2013 10:10 pm
  • Replies 4
  • Views 558
Re: Stock levels dont update in Category view

By the way, I noted this comment in the htaccess file "# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/" My folder is called httpdocs, but that seems to be the default folder, i.e. it is where index.html is found, so presuma...

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  • Mon Apr 01, 2013 3:21 am
  • Replies 4
  • Views 122
Re: Stock levels dont update in Category view

What i did find was that my .htaccess file was still called htaccess.txt. I changed that but it hasnt made any difference to the operation and there is no Cache control ine in it in any case :-((

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  • Mon Apr 01, 2013 3:16 am
  • Replies 4
  • Views 122
Stock levels dont update in Category view

When I update the stock level from zero to a positive number, whilst it correctly updates on the actual individual product page, in the category view, where there is a list of similar products, it doesnt update but continues to show out of stock! This may be connected with an extension I am using, a...

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  • Mon Apr 01, 2013 1:28 am
  • Replies 4
  • Views 122
Re: Open Cart Administrator Password Reset tool

Thank you so much - I thought I had lost everything!

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  • Thu Mar 28, 2013 8:12 pm
  • Replies 80
  • Views 144816
Re: Offering free downloads as a 'product' -how?

ah so i havent been making a mess of it after all :D - it just cant be done with the standard set up.

Am I correct therefore that the standard set up is just for 'paid for' downloads?

I'll look at those extensions, thanks

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  • Wed Feb 20, 2013 1:09 am
  • Replies 2
  • Views 72
Offering free downloads as a 'product' -how?

I'm a complete newbie to OC and still trying to get our shop set up. Most of the basics are there but a lot of the finesse is bypassing me! I wonder if anyone can help. I would like to be able to offer product support info (manuals, instructions etc) as free downloads within our online shop. I can s...

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  • Tue Feb 19, 2013 11:41 pm
  • Replies 2
  • Views 72
First time installation into subdomain - stuck!

Created a sub domain shop.mydomain.com Created a MySQL database, although website control panel doesnt seem to give an option for thsi to be part of the subdomain, just part of the main domain. At the server end, directory structure is /subdomains/shop I downloaded 1.5.4.1, unzipped and uploaded to ...

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  • Sat Oct 20, 2012 9:57 pm
  • Replies 1
  • Views 438

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Search found 20 matches