Search found 8 matches

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Search found 8 matches

Re: Realex Redirect help

Hi Topsuppz,

Could you please send me a PM with your Realex Merchant ID and your email so I can troubleshoot this with you?

Kind Regards
Borja

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  • Wed Sep 07, 2016 3:56 pm
  • Replies 12
  • Views 5746
Re: global iris realex

Hi awaix, Thanks for your query. In order for me to better assist you could you please PM me your Realex Payments / Global Iris Client ID. A hashing error is usually caused by an incorrect Shared Secret being entered in the OpenCart configuration. Your account manager will be able to confirm the Sha...

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  • Thu Jul 30, 2015 4:24 pm
  • Replies 1
  • Views 960
Re: Realex ReDirect - Sub Account Issues

Hi P, Sure thing, so sub-accounts are quite a powerful concept. Merchants can set up numerous sub-accounts under their Realex Payments client ID, and these can be set up as standalone entities so for example you can use either the same or different MID's, channel different currencies through differe...

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  • Tue Apr 14, 2015 12:18 am
  • Replies 2
  • Views 835
Re: Realex ReDirect - Sub Account Issues

Hi Webbo, Thanks for your query and sorry to hear your encountering issues using the Realex Payments integration with OpenCart 2. Firstly, could you please PM me your Realex Payments client id so I can better assist with your query? Realex Payments is definitely compatible with OpenCart 2 and the in...

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  • Wed Mar 25, 2015 9:54 pm
  • Replies 1
  • Views 332
Re: Realex Redirect help

Hi KW2912,

Could you want PM me your number/e-mail and I can troubleshoot this with you?
Or if more convenient please ask your account manager to escalate this to me I can get in touch that way.

Kind regards,

Alan

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  • Wed Nov 13, 2013 6:14 pm
  • Replies 12
  • Views 5746
Re: Realex Redirect help

Hi jllwton,

One of the above cases got in touch and we have fixed this issue.
Could you email me your merchant id and I'll be happy to run some testing to troubleshoot this with you?

Kind regards,

Alan

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  • Thu May 30, 2013 4:16 pm
  • Replies 12
  • Views 5746
Re: Problem with Realex Remote plugin

Hi Danny,

My name is Seán, I work specifically on Shopping Cart integrations for Realex / Global Iris.

If you'd like to call the Global Iris helpdesk I'll be able to help you troubleshoot this issue. Alternatively you can PM me an appropriate time and I'll give you a call.

Regards,

Seán

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  • Wed May 01, 2013 6:34 pm
  • Replies 1
  • Views 386
Re: Realex Redirect help

Hi danielstv and cjsystems, My name is Alan, I look after Shopping Cart integrations for Realex Payments and Global Iris. I'd like to assist you both on the issues you are having with getting the response page to display. Could you contact me on ala***********************com or alternatively supply ...

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  • Wed Mar 13, 2013 1:18 am
  • Replies 12
  • Views 5746

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Search found 8 matches