Warning: fsockopen(): SSL operation failed

Hello,
Using Opencart version 3.0.3.6 with Journal theme

I'm unable to send mail using SMTP
Geeting this error

Warning: fsockopen(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in /home/modelkit/public_html/system/library/mail/smtp.php on line 87
Warning: fsockopen(): Failed to enable crypto in /home/modelkit/public_html/system/library/mail/smtp.php on line 87
Warning: fsockopen(): unable to connect to ssl://777modelkitshop.biz.id:465 (Unknown error) in /home/modelkit/public_html/system/library/mail/smtp.php on line 87

Please help me to fix I have tried a lot it is not being solved in any way

Well, paid Journal Theme related matters don't really belong in
this place, better use the commercial Forum Sections for such.
Ernie

IP_CAM wrote: ↑

Tue Sep 08, 2020 6:23 pm

Well, paid Journal Theme related matters don't really belong in
this place, better use the commercial Forum Sections for such.
Ernie

This problem happened before the journal theme was used, so I don't think this issue for the journal theme.

Did you set your certificaat for your SMTP
SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
https://www.google.com/search?client=fi ... ify+failed

check your host if they block 465.

letxobnav wrote: ↑

Tue Sep 08, 2020 7:03 pm

check your host if they block 465.

How to check this from cPanel?

Ask your hosting company

k2tec wrote: ↑

Tue Sep 08, 2020 6:59 pm

Did you set your certificaat for your SMTP
SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
https://www.google.com/search?client=fi ... ify+failed

Where i need to set this on the cPanel or PHP/Opencart?

Could be that one of the root certificates for that domain expired in May. Check this with your host.

Check if your certificate is on your mail.
mail.yourdomain.com must be green
cPanel-> security -> SSL status, but if your hoster did not open port 465 you have to set a other port 587 tls

Nothing wrong with that mail server.
Either you do not have ssl or your host is blocking.

Most cPanel hosters use let's encrypt this free
Here you can ask for a new one
Issue a new certificate under the tab Let's encrypt

letxobnav wrote: ↑

Tue Sep 08, 2020 7:40 pm

Nothing wrong with that mail server.
Either you do not have ssl or your host is blocking.

Code: Select all

2020-09-08 19:35:00 - Host resolve: ssl://777modelkitshop.biz.id->ssl://777modelkitshop.biz.id
2020-09-08 19:35:00 - Connecting to ssl://777modelkitshop.biz.id at 465
2020-09-08 19:35:02 - socket status: OK
2020-09-08 19:35:03 - SEND: EHLO xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
[19:35:03.432774] EHLO 250-dallas156.arvixeshared.com Hello xxxxxxxxxxxxxxxx [xxxxxxxxxxxxxxxxx]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP

2020-09-08 19:35:03 - SEND: EHLO xxxxxxxxxxxxxxxxxxxxxxxxxx
[19:35:03.614784] EHLO 250-dallas156.arvixeshared.com Hello xxxxxxxxxxxxxxxxxxxxx [xxxxxxxxxxxxxxxxx]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP

2020-09-08 19:35:03 - SEND: AUTH LOGIN
[19:35:03.796795] AUTH LOGIN 334 VXNlcm5hbWU6

2020-09-08 19:35:03 - SEND: c2RmZHNmZHNm base64 username
[19:35:03.977805] base64 username 334 UGFzc3dvcmQ6

2020-09-08 19:35:03 - SEND: c2RmZHNmZHNm base64 password
[19:35:05.738906] base64 password 535 Incorrect authentication data

535 Incorrect authentication data

7 Error: Password not accepted from server
SEND TEST MAIL FAILED

Thanks a lot, I am coming back soon
Let's talk to the hosting provider once

k2tec wrote: ↑

Tue Sep 08, 2020 7:37 pm

Check if your certificate is on your mail.
mail.yourdomain.com must be green
cPanel-> security -> SSL status, but if your hoster did not open port 465 you have to set a other port 587 tls

I checked the SSL/TLS status with cPanel and saw that 'The installed certificate does not cover mail.777modelkitshop.biz.id domain.'
I think there is something wrong here please see the attached screenshot.

Doesn't matter if you are just using 777modelkitshop.biz.id as you said in your first post.

Have you asked your host to check the root or intermediate certificates?

Thank you so much all...

This was an SSL issue, I talked to the hosting provider and they solved it after reinstalling SSL.

santanu2019 wrote: ↑

Thu Sep 10, 2020 1:43 pm

This was an SSL issue, I talked to the hosting provider and they solved it after reinstalling SSL.

Please add [SOLVED] to the beginning of the post title.