Post by Vector224 » Wed Jun 09, 2021 11:50 am

Hello,

I have installed the latest Facebook extension from OpenCart marketplace, and it seems like it's fine however, the "Facebook Business Extension" tap is showing 3 times in the menu ( Checkout the attached picture ) Also, it's showing 3 times in add new product page ( Checkout the attached picture ) and idea how to fix it?

I am using OpenCart 2.3.0.2

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Post by straightlight » Wed Jun 09, 2021 6:46 pm

Vector224 wrote:
Wed Jun 09, 2021 11:50 am
Hello,

I have installed the latest Facebook extension from OpenCart marketplace, and it seems like it's fine however, the "Facebook Business Extension" tap is showing 3 times in the menu ( Checkout the attached picture ) Also, it's showing 3 times in add new product page ( Checkout the attached picture ) and idea how to fix it?

I am using OpenCart 2.3.0.2
Contact the extension developer to resolve this issue.

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Straightlight
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Post by JNeuhoff » Wed Jun 09, 2021 6:53 pm

Your are not using a proper OpenCart website, rather yours is based on the Journal3 framework, hence your site is 80% Journal3. It is possible that your Facebook extension was only written for OpenCart, like most extensions. It probably uses OCmod to modify OpenCart core files which may not exist in their original version on your website. Your best bet is to get in touch with the author of your extension, or switch back to the OpenCart framework and then try it again.

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