Post by loginname » Sat Apr 08, 2017 3:18 pm

Hi

opencart 2.3.0.2

I'm testing paypal express checout and the orders get status Canceled in opencart backoffice. When I log into paypal the order is Completed...

Is it related to Order Status settings in paypal express checkout settings in opencart? There all statuses is Canceled,

All these tests are done in sandbox, so no real money is being sent

any ideas?

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Post by emartin3 » Wed Apr 12, 2017 11:46 pm

I am also seeing all my orders default to "canceled" and would like that to not be the case.

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Post by ADD Creative » Thu Apr 20, 2017 6:31 pm

What are the order statuses set to in the payment module? What is your fraud status set to in the settings?

www.add-creative.co.uk


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Post by emartin3 » Fri Apr 21, 2017 3:26 am

Ah, that was very silly of me.

In my PayPal Payments Standard extension, I looked at the tab called "Order Status" and ALL of the order statuses were set to "Canceled".

I changed them all to appropriate settings.

Thank you for suggesting I look at that!

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Post by kachman » Wed May 31, 2017 6:45 pm

i am also experiencing this problem. I had it once but I dont remember how I fixed it.

I am having it again now, all the order statuses in the settings are set correctly and the antifraud are all off. how do I fix it? are they any files that maybe need replacing in my installation?

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Post by emartin3 » Wed May 31, 2017 9:58 pm

Kachman, please see above. :)

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Post by kachman » Wed May 31, 2017 10:57 pm

Thanks, but please see my message again

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Post by emartin3 » Wed May 31, 2017 11:20 pm

Sorry -- on my mobile I missed that part.

You have set all these things and are you saying that all NEW orders are still coming in "Cancelled," or are you still looking at old orders?

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