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payapl order status = completed, but in opencart it is canceled

Posted: Sat Apr 08, 2017 3:18 pm
by loginname
Hi

opencart 2.3.0.2

I'm testing paypal express checout and the orders get status Canceled in opencart backoffice. When I log into paypal the order is Completed...

Is it related to Order Status settings in paypal express checkout settings in opencart? There all statuses is Canceled,

All these tests are done in sandbox, so no real money is being sent

any ideas?

Re: payapl order status = completed, but in opencart it is canceled

Posted: Wed Apr 12, 2017 11:46 pm
by emartin3
I am also seeing all my orders default to "canceled" and would like that to not be the case.

Re: payapl order status = completed, but in opencart it is canceled

Posted: Thu Apr 20, 2017 6:31 pm
by ADD Creative
What are the order statuses set to in the payment module? What is your fraud status set to in the settings?

Re: payapl order status = completed, but in opencart it is canceled

Posted: Fri Apr 21, 2017 3:26 am
by emartin3
Ah, that was very silly of me.

In my PayPal Payments Standard extension, I looked at the tab called "Order Status" and ALL of the order statuses were set to "Canceled".

I changed them all to appropriate settings.

Thank you for suggesting I look at that!

Re: payapl order status = completed, but in opencart it is canceled

Posted: Wed May 31, 2017 6:45 pm
by kachman
i am also experiencing this problem. I had it once but I dont remember how I fixed it.

I am having it again now, all the order statuses in the settings are set correctly and the antifraud are all off. how do I fix it? are they any files that maybe need replacing in my installation?

Re: payapl order status = completed, but in opencart it is canceled

Posted: Wed May 31, 2017 9:58 pm
by emartin3
Kachman, please see above. :)

Re: payapl order status = completed, but in opencart it is canceled

Posted: Wed May 31, 2017 10:57 pm
by kachman
Thanks, but please see my message again

Re: payapl order status = completed, but in opencart it is canceled

Posted: Wed May 31, 2017 11:20 pm
by emartin3
Sorry -- on my mobile I missed that part.

You have set all these things and are you saying that all NEW orders are still coming in "Cancelled," or are you still looking at old orders?