Since yesterday, I face up to a strange (and annoying) behaviour with an installation of OpenCart (version 2.0.1.1). After having logged to the admin, the session suddenly breaks (between one and five minutes) and the user is then redirected to the login page (losing all he was working on before, such as product addition and so on).
As I never experienced this kind of behaviour before (I use Opencart for a while now), I wonder what can happen: is it a sudden configuration change (I can't find any trace of it and I haven't changed anything), an issue with the hosting (but how to check it?) or a potential bug (but after some research, I haven't found any trace of this kind of issue)...
Thanks for any ideas on this trouble...
When it was happened exactly? I mean, after clicking on button or link or without any action?
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I personally noted this behavior when I click on the left main menu (for example, for going back to the main board), but another user told me that this occurs often when he click on the save button after editing or adding a product.opencartmart wrote:When it was happened exactly? I mean, after clicking on button or link or without any action?
Session can get lost in two cases:
1. You were idle long time
2. Session token mismatch OR provided empty session token.
1. You were idle long time
2. Session token mismatch OR provided empty session token.
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Xshippingpro - An advanced Shipping Module
Need Professional support? Skype: opencartmart
The problem is most likely related to session files on the server.
A session file is needed to store that you're logged in. But they also need to be deleted at some point. php.ini controls how long they're stored with the variable:
session.cookie_lifetime
Also some web hosts manually remove these from their /tmp directory at set intervals, so it's worth asking them.
But sounds to me like it's a hosting / server config issue rather than an OpenCart one.
A session file is needed to store that you're logged in. But they also need to be deleted at some point. php.ini controls how long they're stored with the variable:
session.cookie_lifetime
Also some web hosts manually remove these from their /tmp directory at set intervals, so it's worth asking them.
But sounds to me like it's a hosting / server config issue rather than an OpenCart one.
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I don't think this can be the reason, because this disconnection happens often during editing activities.opencartmart wrote:You were idle long time
I don't really understand this hypothese: how such an error can suddenly occur?opencartmart wrote:Session token mismatch
I don't clearly understand this point. After login, the URL seems to contain a value for token, for example inopencartmart wrote:provided empty session token
Code: Select all
common/dashboard&token=`value`I don't have this variable on my php.ini, but a `session.gc_maxlifetime` set at 3600. Do you think I need to add a `session.cookie_lifetime` variable in addition?paulfeakins wrote:A session file is needed to store that you're logged in. But they also need to be deleted at some point. php.ini controls how long they're stored with the variable:
session.cookie_lifetime
Is there a way to control this kind of settings?paulfeakins wrote:Also some web hosts manually remove these from their /tmp directory at set intervals, so it's worth asking them.
I suppose so too. This installation have worked without this kind of troubles since several weeks now. The question is to find what have suddenly changed in the settings (and why).paulfeakins wrote:But sounds to me like it's a hosting / server config issue rather than an OpenCart one.
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