OC version 2.3.0.2 running on php 7.4
The only mods installed are;
- Abandon Carts by Isense Labs
- Bug Fixing OC-2.3.0.2 by Van studio
- OpenCart 2.3 Extension Compatibility Fix by Clear Thinking
- And VQ Mod
Customers orders are beginning to get marked canceled even after PayPal sends a "you have money" notification.
Those orders get placed under the missing status and no email notification goes out to the customer or the admin. Our only indicator is the PayPal email notifying of the payment.
Some sources say to double check Paypal statuses which I did, even though they were never altered. I even ran the status reset file being shared and used for those with this problem to make sure.
Some say it's coupon related. We use no coupons at all.
Some say it's caused by fraud prevention. We have all fraud prevention off and disabled.
I am at a loss here as to what to try next or what is causing this. Any help or advice is greatly appreciated.