Post by larenewadespitler » Sun Jun 26, 2022 1:27 am

summitcitybullets.com

I put a product in the shopping cart and checked out. I selected Phone payment.

When I click on Confirm Order, I see loading and then nothing else happens.

The Developer tools in Chrome shows:

jquery-2.1.1.min.js?v=ec11117a:4
GET https://summitcitybullets.com/index.php ... 6176518286 500 (Internal Server Error)

I just moved this website to a new server.

Larene

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Post by halfhope » Sun Jun 26, 2022 2:10 am

Hi!

See server logs (not OpenCart), they contain error text. OpenCart can't log 5xx errors. If you can't find server logs, then add this lines to your .htaccess and repeat checkout with DevTools again:

Code: Select all

php_flag display_startup_errors on
php_flag display_errors on
php_flag html_errors on

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Post by larenewadespitler » Sun Jun 26, 2022 3:08 am

Adding those lines to .htaccess caused a 500 error.

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Post by larenewadespitler » Sun Jun 26, 2022 3:08 am

There is no error_log file in public_html

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Post by halfhope » Sun Jun 26, 2022 4:33 am

I try test checkout, but for some reason, errors didn't show. You should find server logs.
1. In more cases, they accessible from hosting panel (cPanel/ISP/Fastpanel/etc).
2. Sometimes they located in "logs" directory on same level as "public_html" or upper. (named sitename.error.log)

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Post by IP_CAM » Sun Jun 26, 2022 5:31 pm

Paid Journal themed Installation, not supported at this Forum, better contact Journal Support on this.

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


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Post by straightlight » Sun Jun 26, 2022 6:16 pm

Even if unpaid.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
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Post by hongwang@biomax.us » Thu Oct 19, 2023 2:54 am

I post my solution although this thread is last year. My fresh installation of OC3.0.38 or OC4.0 had similar issue of failed Confirm Order response. After configure the correct mail SMTP and login in Your Store would solve the issue.


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Post by paulfeakins » Thu Oct 19, 2023 6:44 pm

hongwang@biomax.us wrote:
Thu Oct 19, 2023 2:54 am
I post my solution although this thread is last year. My fresh installation of OC3.0.38 or OC4.0 had similar issue of failed Confirm Order response. After configure the correct mail SMTP and login in Your Store would solve the issue.
Thanks for coming back to tell us!

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