PayPal Commerce Platform OC3x v1.1.2
Posted: Thu Apr 08, 2021 1:21 pm
I keep having an intermittent problem when a customer checks out using Advanced Card with PayPal Commerce Platform OC3.x v1.1.2 The order goes thru on OC, but it doesn't process thru PayPal.
It was working perfectly for the past 10 months, but over the past 2 weeks, every now and then the sale completes on the OC side, but doesn't show up in PayPal. On the OC side it shows Complete. Also the Customer doesn't show the charge on their card. So I have to tell them that it didn't process and then send them a PayPal invoice to pay for their order.
I didn't want to update to v1.2.0 as my sales are small and my customers don need the PayPal Pay in 4 feature and there's no way to disable it.
And how to update PayPal Commerce Platform? So I just run the Installer under Extensions?
Is PayPal Commerce Platform OC3.x v1.1.4 better?
Anyone else having this problem? Has any one found a fix for this problem?
It was working perfectly for the past 10 months, but over the past 2 weeks, every now and then the sale completes on the OC side, but doesn't show up in PayPal. On the OC side it shows Complete. Also the Customer doesn't show the charge on their card. So I have to tell them that it didn't process and then send them a PayPal invoice to pay for their order.
I didn't want to update to v1.2.0 as my sales are small and my customers don need the PayPal Pay in 4 feature and there's no way to disable it.
And how to update PayPal Commerce Platform? So I just run the Installer under Extensions?
Is PayPal Commerce Platform OC3.x v1.1.4 better?
Anyone else having this problem? Has any one found a fix for this problem?