Post by HenrysCat » Fri Jul 23, 2021 2:07 pm

Hi all, I am using OC v3.0.3.7 and have enabled the Royal Mail shipping extension, all weights across the site are in grams, the few countries in Europe I have tested seem fine except Spain, I get " Warning: No Shipping options are available. Please contact us for assistance!"
Portugal, France, Italy etc all come up with the "Please select the preferred shipping method to use on this order." but Spain does not, any ideas?
Thanks all
Last edited by HenrysCat on Sat Jul 24, 2021 2:32 am, edited 1 time in total.

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Post by Johnathan » Fri Jul 23, 2021 9:10 pm

Check your geo zones in System > Localisation > Geo Zones, and make sure Spain is included in one of them. Then double-check that that geo zone has a valid rate in the Royal Mail extension.

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Post by HenrysCat » Fri Jul 23, 2021 10:53 pm

I only had UK Shipping & UK VAT Zone, so I added Europe Shipping Zones and included Spain - All Zones
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under the Royal Mail extension Geo Zone is set to All Zones, still the same?
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And I cleared both cashes.

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Post by ADD Creative » Fri Jul 23, 2021 11:35 pm

What services have you set prices for?

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Post by HenrysCat » Sat Jul 24, 2021 1:46 am

1st class signed
2nd class signed
International tracked & signed
Everything else is disabled.

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Post by ADD Creative » Sat Jul 24, 2021 2:22 am

Tracked & Signed wasn't available for Spain when the module was originally written. You will need to add 'ES', to the following array.

https://github.com/opencart/opencart/bl ... #L848-L890

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Post by HenrysCat » Sat Jul 24, 2021 2:31 am

That got it,
Thank you :)

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