I purchased a blog extension almost a month ago. The blog does not show up in my shop's menu as a category. If you have the web address you can see the blog post but it does not show up on the actual site. It has been 24 days of spotty contact and nine days since last contact from them. How long is typical for an issue with a extension to be resolved??
This topic has now been moved to the OpenCart 3.0 Support > Feedback section of the forum.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
On your incident ticket, mention that you'd like the ticket to be transferred to the Accounts and Billing team for further investigation based on the lack of response. A representative will be able to analyze the situation as soon as possible regarding the delays of the past 9 days.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Thank you for advice. I appreciate it.straightlight wrote: ↑Sun Jun 21, 2020 8:59 pmOn your incident ticket, mention that you'd like the ticket to be transferred to the Accounts and Billing team for further investigation based on the lack of response. A representative will be able to analyze the situation as soon as possible regarding the delays of the past 9 days.
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