Post by lesliegrun » Mon Feb 26, 2018 10:46 pm

Opencart version : 3.0.2.0
Extensions:
mollie-opencart-2.3-and-up.ocmod.zip
AdminEmailEnhancer3.ocmod.zip

Hello fellow opencart users >:D
I have a problem with order confirmation email is sent for canceled/failed payments and i want to disable this
because my customers find it very unclear whether the order is successful or not
they think with an e-mail of the canceled order that the order is successful
Is there any way to disable the emails for unsuccessful payments?
with kind regards and thanks in advance
Leslie

email example
geannuleerd=canceled
Image
Last edited by lesliegrun on Thu Mar 01, 2018 4:43 pm, edited 3 times in total.

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by straightlight » Tue Feb 27, 2018 6:15 am

Contact each extension developers to resolve those issues.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by lesliegrun » Tue Feb 27, 2018 3:47 pm

i googled and i tink it is a opencart core function to also send an email when te order is cancelled and loads the payment fail page

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by straightlight » Tue Feb 27, 2018 6:43 pm

lesliegrun wrote:
Tue Feb 27, 2018 3:47 pm
i googled and i tink it is a opencart core function to also send an email when te order is cancelled and loads the payment fail page
From which route location are you referring to when noticing this event?

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by lesliegrun » Tue Feb 27, 2018 8:36 pm

it send an email from this link /index.php?route=extension/payment/mollie_ideal/callback&order_id=62
i tink i am going to send mollie an email

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by Poplarman » Tue Feb 27, 2018 10:42 pm

Customer places an Order as far as payment page by Mollie and then cancels back to Shop. Admin does not want emails sent to Customer even though status is 'Cancelled'.
Is this a Mollie issue? Can the email be prevented?

Our Extension Demonstration Website
Poplarweb


User avatar
Newbie

Posts

Joined
Tue Nov 29, 2016 9:09 pm


Post by lesliegrun » Tue Feb 27, 2018 10:59 pm

I have found someone with the same problem but this solution does not work with my version of opencart
https://github.com/mollie/OpenCart/issues/67

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by straightlight » Wed Feb 28, 2018 6:16 am

mollie_ideal is not part of the core, it is an extension. Contact the extension developer to resolve this issue.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by lesliegrun » Wed Feb 28, 2018 4:38 pm

this says mollie on github
We're sorry this functionality seems confusing to your customers, unfortunately this is opencart default behavior and is not controlled by the mollie module.

You could try to find a solution on the opencart marketplace that fixes this problem for you.

Regards,
Roger

https://github.com/mollie/OpenCart/issues/67

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by lesliegrun » Wed Feb 28, 2018 7:13 pm

.

Attachments

voorbeeld.png

voorbeeld.png (19.65 KiB) Viewed 2076 times


Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by lesliegrun » Fri Mar 02, 2018 1:47 am

Mollie (QualityWorks) helpt me fix it on github
https://github.com/mollie/OpenCart/issues/74
It is a fix only for opencart 3.x

Newbie

Posts

Joined
Tue Jan 23, 2018 4:13 am

Post by pakchilweb » Thu Aug 06, 2020 10:37 am

Hi gays,

After cancelation the payment... Really it's too annoying and irritating me because my Opencart send email to me and to my customers and they don't know why email sent to them even they cancel their Order in Payment section and this problem occurring in all payment gateways. So please guys if anybody has solution to solve this problem.

Guys i google it to find this but i never reach on exact solution so please if anybody face the same problem.

Newbie

Posts

Joined
Sun Jul 15, 2018 7:54 am

Post by pakchilweb » Mon Jan 11, 2021 6:54 pm

I have solved this problem. (payment method is www.flow.cl)
How i solved ?
let me explain:

go to module file. path is:

/public_html/catalog/controller/extension/payment/flow_webpay.php

edti this above file and find this below code:

private function isPendingInFlow($status){
return $status == 1;

Than change it's status code to:

private function isPendingInFlow($status){
return $status == 0;

now the payment module not sending email and pending order after cancelation of payment

method.

Newbie

Posts

Joined
Sun Jul 15, 2018 7:54 am
Who is online

Users browsing this forum: No registered users and 21 guests