No matter what I try, I can't seem to get USPS's First Class Shipping to show up as an option at checkout for my customers. This should appear for any orders <16 oz., which is the majority of my products. Because First Class shipping is so much cheaper than the default (Priority), I think this could really bump some new customer sales when they see how inexpensive the shipping can be.
Attached is a screenshot of my settings in the shipping extension.
the valid usps methods are provided by usps based on your input so ask usps why they do not offer first class given your data.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Sorry, I don't think that will work. Not only is USPS insanely overwhelmed right now but nobody at a regular USPS phone line/post office will know anything about integrating with OpenCart.
This extension did used to work, so I'm sure it's something having to do with the extension itself, or a setting. Are there third party USPS shipping extensions that would work better?
Anyone else have a solution to this?
This extension did used to work, so I'm sure it's something having to do with the extension itself, or a setting. Are there third party USPS shipping extensions that would work better?
Anyone else have a solution to this?
turn on debug in the extension.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
In the admin > extensions > extensions > shipping(x) > USPS form page, you can enable the Debug Mode. An interrogation point logo aside provides the information on what this does when you roll-over on the icon. From there, you can either look at the Logs tab on the same page (if applicable) or in your admin > systems > maintenance > error logs page. Ensure to clear your error logs from that page, however, before you run any tests. Secondly, to set your store under maintenance if your store is running live from your admin > systems > settings > add / edit settings > server tab > Maintenance Mode so not to impact your customers' transactions during checkout.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Okay so I enabled Debug mode, then pretended I was a customer trying to check out with an item that is less than 16 oz., i.e. should show the option to select First Class Shipping at checkout.
However, it does not (see screenshot). Then I went to my error logs, and this is what was there (see attachment). Can you help me figure out what this error log means?
Thank you!
However, it does not (see screenshot). Then I went to my error logs, and this is what was there (see attachment). Can you help me figure out what this error log means?
Thank you!
Attachments
Screenshot 2020-05-01 13.33.18.png (110.86 KiB) Viewed 1289 times
That error log basically states what you send to usps (USPS DATA SENT) and what you receive back (USPS DATA RECV)
Given the data you send to usps you receive back quotes for CLASSIDs 1,2,3,6 and 7
Those do not include first class mail which would be CLASSID 0 (see attached link)
In other words, given the shipping information you provided, usps does not offer first class mail for that package.
https://docs.rocketship.it/php/1-0/usps-class-ids.html
in addition:
when checking usps website...first class mail
https://www.usps.com/ship/first-class-mail.htm
and I did not even had to call the post office.
Given the data you send to usps you receive back quotes for CLASSIDs 1,2,3,6 and 7
Those do not include first class mail which would be CLASSID 0 (see attached link)
In other words, given the shipping information you provided, usps does not offer first class mail for that package.
https://docs.rocketship.it/php/1-0/usps-class-ids.html
in addition:
when checking usps website...first class mail
https://www.usps.com/ship/first-class-mail.htm
your info contains: <Ounces>13.92</Ounces>Best priced service for mail up to 13 oz
and I did not even had to call the post office.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Hmm, that still doesn't make sense to me because that was not the weight of the item I was trying to check out with.
Here's a more concrete example. I just cleared my error log, and then put a cone of "Elderberry" in my cart. The weight of this product is 9 oz. (.56 lbs), as shown in the screenshot here, on the back end of that product.
However, when I try to check out, this new error log (below) is generated. From what I can make out, the extension is correctly identifying that the shopping cart only totals 8.96 ounces, so then why isn't it offering First Class as a shipping option? And why is it even generating an error log in the first place?
Here's a more concrete example. I just cleared my error log, and then put a cone of "Elderberry" in my cart. The weight of this product is 9 oz. (.56 lbs), as shown in the screenshot here, on the back end of that product.
However, when I try to check out, this new error log (below) is generated. From what I can make out, the extension is correctly identifying that the shopping cart only totals 8.96 ounces, so then why isn't it offering First Class as a shipping option? And why is it even generating an error log in the first place?
Code: Select all
2020-05-04 18:30:36 - USPS DATA SENT: API=RateV4&XML=<RateV4Request USERID="369YARNI5561"> <Package ID="1"> <Service>ALL</Service> <ZipOrigination>97214</ZipOrigination> <ZipDestination>97202</ZipDestination> <Pounds>0</Pounds> <Ounces>8.96</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Width>8</Width> <Length>8</Length> <Height>8</Height> <Girth>40</Girth> <Machinable>false</Machinable> </Package></RateV4Request>
2020-05-04 18:30:36 - USPS DATA RECV: <?xml version="1.0" encoding="UTF-8"?>
<RateV4Response><Package ID="1"><ZipOrigination>97214</ZipOrigination><ZipDestination>97202</ZipDestination><Pounds>0</Pounds><Ounces>8.96</Ounces><Machinable>FALSE</Machinable><Zone>1</Zone><Postage CLASSID="3"><MailService>Priority Mail Express 1-Day</MailService><Rate>26.75</Rate></Postage><Postage CLASSID="2"><MailService>Priority Mail Express 1-Day Hold For Pickup</MailService><Rate>26.75</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail 1-Day</MailService><Rate>7.50</Rate></Postage><Postage CLASSID="0"><MailService>First-Class Package Service - Retail</MailService><Rate>5.30</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail Parcel</MailService><Rate>2.80</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail Parcel</MailService><Rate>2.66</Rate></Postage></Package></RateV4Response>Attachments
Screenshot 2020-05-04 11.30.42.png (118.1 KiB) Viewed 1212 times
Screenshot 2020-05-04 11.26.02.png (100.07 KiB) Viewed 1212 times
Last edited by straightlight on Tue May 05, 2020 2:37 am, edited 1 time in total.
Reason: Added code tags.
Reason: Added code tags.
If you use this extension from the Marketplace, yes, you can contact the extension developer from the Marketplace page where you originally downloaded the extension.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
YarniaPDX,
Did you ever get this sorted out? I went through all of post on this thread and noticed that on your last "error" log around line 14 it shows ...."<Postage CLASSID="0"><MailService>First-Class Package Service - Retail</MailService><Rate>5.30</Rate>" Did you get it to show up on your checkout page? I'm having the same problem but I don't get this line of code that you are getting so my first class package service won't even show up. Not sure who developed this but this is the last thing I need to open up my store.
Hope someone can figure it out for us.
-Mike
Did you ever get this sorted out? I went through all of post on this thread and noticed that on your last "error" log around line 14 it shows ...."<Postage CLASSID="0"><MailService>First-Class Package Service - Retail</MailService><Rate>5.30</Rate>" Did you get it to show up on your checkout page? I'm having the same problem but I don't get this line of code that you are getting so my first class package service won't even show up. Not sure who developed this but this is the last thing I need to open up my store.
Hope someone can figure it out for us.
-Mike
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