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[SOLVED]Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 5:56 am
by thanoshac
Hi community,
I have opencart 3.0.3.6
I can not send or receive any e-mail from the site. I checked all the parameters like SMPT, MAIL. In MAIL configuration although the system allows me to send an e-mail, the notice is ( your message sent with success to « 0» customers). I tried with hotmail and gmail addresses.I allready ask my host about mail port and is open. I am really desperate and need your support for this issue.
Many thanks in advance

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 6:24 am
by IP_CAM
Well, the probably worst way, to place images here, is, NOT to have them
made by Use of the OC DEFAULT english language. It would make it much
easier, to eventually assist ...
Ernie

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 6:31 am
by thanoshac
Sorry about photo I add new.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 7:29 am
by ADD Creative
There does seem to be an issue with the counter, rather than sending the emails. See. https://github.com/opencart/opencart/issues/8942

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 8:27 am
by thanoshac
This is my open port on host , I dont see 465,587 etc.
Its about my ports?

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 2:42 pm
by khnaz35
thanoshac wrote:
Tue Dec 22, 2020 8:27 am
This is my open port on host , I dont see 465,587 etc.
Its about my ports?
What is your mail setting?

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 2:48 pm
by thanoshac
I have set all reasonable parameters as mail.smtp . I am sure its now about email settings, its somethink else.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 2:56 pm
by khnaz35
thanoshac wrote:
Tue Dec 22, 2020 2:48 pm
I have set all reasonable parameters as mail.smtp . I am sure its now about email settings, its somethink else.
Are you using gmail?
Try using 465 or 587 just for test purpose and see if it resolve your issue from your end.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 3:00 pm
by thanoshac
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 3:02 pm
by khnaz35
thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
Check your email delivery reports from hosting panel.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 4:00 pm
by sw!tch
thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
Try the frontend contact form instead.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 5:52 pm
by paulfeakins
thanoshac wrote:
Tue Dec 22, 2020 5:56 am
although the system allows me to send an e-mail, the notice is ( your message sent with success to « 0» customers)
Really it's much better to use MailChimp.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 10:23 pm
by ADD Creative
thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
If you are using Mail as the Mail Engine in the OpenCart setting, only the Mail Parameters setting is used. The settings starting with SMTP are only used if you have selected SMTP as the ail Engine in the OpenCart settings.

The ''Your message has been successfully sent to 0 of 0 recipients!'' message is meaningless. As I said in a earlier post there is a bug that means OpenCart will say this even if the emails were sent correctly.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Tue Dec 22, 2020 11:09 pm
by OSWorX
paulfeakins wrote:
Tue Dec 22, 2020 5:52 pm
Really it's much better to use MailChimp.
What for?
And beside this, Mailchimp (as well most of USA based companies) do not have a valid Agreement with the EC (European Community)!
Which means, using such a Company violates the GDPR (DSGVO).

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Wed Dec 23, 2020 1:56 am
by thanoshac
Dear ADD Creative,
I checked all parameters with smtp and mail settings all ports but my results are allways 0 mails to customers
and nothing receive from contact mail from site.
Also as I see on forums too many people have problem with email settings when host is digitalocean with closed ports.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Wed Dec 23, 2020 2:18 am
by sw!tch
thanoshac wrote:
Wed Dec 23, 2020 1:56 am
Dear ADD Creative,
I checked all parameters with smtp and mail settings all ports but my results are allways 0 mails to customers
and nothing receive from contact mail from site.
Also as I see on forums too many people have problem with email settings when host is digitalocean with closed ports.
So what's the problem? Consider managed hosting if you are unable to self manage a DO droplet or otherwise open a commercial request.

Without error logs or some exception, there is little anyone here can do to help you. I would assume, configuring IPtables falls out of basic opencart support.

Check your PHP error logs.

Re: Can not send/receive emails opencart 3.0.3.6

Posted: Wed Dec 23, 2020 2:48 am
by thanoshac
Finally This settings works for me.