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Out of stock status, but still options on stock

Posted: Thu Jan 14, 2021 8:47 am
by BatKolio
Hi,
E-shop is OC 3.0.3.2. I have the following problem:
- we are selling on-stock goods, but we are delivering products by request as well;
- lets imagine a product t-shirt with different sizes;
- there are 2 x S, 4 x M on stock, other words - 6 in total;
- customer is ordering 10 x XL
- quantity will become -4, stock status will become "out of stock"
- but I have sizes on stock.

Please advise is there any solution for this issue?

Re: Out of stock status, but still options on stock

Posted: Thu Jan 14, 2021 9:12 am
by mikeinterserv
If I understand your question correctly.
You can make ALL the options available in your stock as IN
S - 2
M - 4
L - 0
XL - 0
XXL - 0
Then Only the selected item like XXL will reduce stock for XXL and NOT S M L etc
Then
Choose text like Pre Order in catalog>products>data>out of stock options.
I guess you know how to make the options in options and assign them.

Re: Out of stock status, but still options on stock

Posted: Thu Jan 14, 2021 6:56 pm
by paulfeakins
BatKolio wrote:
Thu Jan 14, 2021 8:47 am
Hi,
E-shop is OC 3.0.3.2. I have the following problem:
- we are selling on-stock goods, but we are delivering products by request as well;
- lets imagine a product t-shirt with different sizes;
- there are 2 x S, 4 x M on stock, other words - 6 in total;
- customer is ordering 10 x XL
- quantity will become -4, stock status will become "out of stock"
- but I have sizes on stock.

Please advise is there any solution for this issue?
Search for extensions like "option stock".

Re: Out of stock status, but still options on stock

Posted: Thu Jan 14, 2021 9:42 pm
by JNeuhoff
Upon a successful checkout both the product stock as well as the stock for the chosen product option are updated. Just make sure you have enabled the 'Subtract Stock' for both the product and your size option.

Re: Out of stock status, but still options on stock

Posted: Fri Jan 15, 2021 7:42 am
by BatKolio
May be I'm not explaining correctly the problem.
Let's imagine I have following stock from t-shirt:
S - 2 pieces
M - 4 pieces
L - 0 pieces
Total quantity - 6, status - on stock
A customer orders 10 pieces from L size; Then the options will become:
S - 2 pieces
M - 4 pieces
L - (-10) pieces
Total quantity - (-4), status - out of stock......but I have stock....

Re: Out of stock status, but still options on stock

Posted: Fri Jan 15, 2021 8:00 am
by Cue4cheap
BatKolio wrote:
Fri Jan 15, 2021 7:42 am
May be I'm not explaining correctly the problem.
Let's imagine I have following stock from t-shirt:
S - 2 pieces
M - 4 pieces
L - 0 pieces
Total quantity - 6, status - on stock
A customer orders 10 pieces from L size; Then the options will become:
S - 2 pieces
M - 4 pieces
L - (-10) pieces
Total quantity - (-4), status - out of stock......but I have stock....
Have you tried "stock checkout" under System --> Settings --> (edit) Option.

I thought that would stop people from checking out in that manor.
Mike

Re: Out of stock status, but still options on stock

Posted: Fri Jan 15, 2021 8:03 am
by mikeinterserv
BatKolio wrote:
Fri Jan 15, 2021 7:42 am
May be I'm not explaining correctly the problem.
Let's imagine I have following stock from t-shirt:
S - 2 pieces
M - 4 pieces
L - 0 pieces
Total quantity - 6, status - on stock
A customer orders 10 pieces from L size; Then the options will become:
S - 2 pieces
M - 4 pieces
L - (-10) pieces
Total quantity - (-4), status - out of stock......but I have stock....
If that's how OC is working for you Its not ideal I would agree
I think this is as much about how you manage STOCK in the shop - Items that are 0 stock maybe DO NOT select subtract stock only items with a positive number stock value to subtract from stock. There's not much point to have negative stock number anyway, maybe its different for you.
Then
As Mike says above check the box in dashboard>settings>shop>options>stock checkout.
Allow customers to checkout when stock is 0
That will solve your problem without technical difficulty

Re: Out of stock status, but still options on stock

Posted: Fri Jan 15, 2021 10:44 am
by straightlight
There's not much point to have negative stock number anyway
It does have its purpose for inventory assets based on accountability management.

Re: Out of stock status, but still options on stock

Posted: Sat Jan 16, 2021 2:17 am
by mikeinterserv
mikeinterserv wrote:
Fri Jan 15, 2021 8:03 am
There's not much point to have negative stock number anyway, maybe its different for you.
Maybe you missed that bit :-)