Problem with mail SMTP?

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

Hello warriors of opencart,

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

PHP Warning: fsockopen (): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/******/public_html/system/library/mail/smtp.php on line 87

sw!tch wrote: ↑

Sat Jan 23, 2021 5:16 am

Some Webhosts or mail providers implement sending rate limits. Best to contact them or use a service better geared for sending mass mail such as mailgun, sendgrid, myaarpmedicare etc.

EvolveWebHosting wrote: ↑

Mon Jan 25, 2021 9:51 pm

Before contacting your hosting company, check to make sure your SMTP credentials are entered properly. If you copied and pasted your password into the field, make sure there is no space at the beginning or end of the password. If it's not working after that then contact your hosting companies support department.

paulfeakins wrote: ↑

Mon Jan 25, 2021 7:40 pm

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

Hello warriors of opencart,

Haha! And you have my keyboard, Frodo!

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

PHP Warning: fsockopen (): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/******/public_html/system/library/mail/smtp.php on line 87

Looks like one for your web host.

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

Hello warriors of opencart,

I have a problem with mail, sometimes I get this error:

Code: Select all

2021-01-11 14:45:40 - PHP Warning: fsockopen (): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/******/public_html/system/library/mail/smtp.php on line 87
2021-01-11 14:45:40 - PHP Warning: fsockopen (): unable to connect to smtp. *******. Com: 587 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in / home /pcrobots/public_html/system/library/mail/smtp.php on line 87

the problem occurs when creating an order, sending the status of the order to the customer, creating an account.

an error appears on the web and this in the log.

The error is displayed randomly and max 1-2 times a day, otherwise, everything works normally and emails normally work with the current settings, only occasionally this error is displayed, for example 40 emails in a row will be sent without error.

Anyone have any idea how to debug it?

straightlight wrote: ↑

Mon Jul 12, 2021 5:37 pm

The error log state port 587. Try with port 465. Also ask your webhost to install the crypto library on your domain if you don't have access to cPanel WHM or SSH as root for port 587.

zigi00x wrote: ↑

Tue Jul 20, 2021 12:53 am

I want to ask, can't it be a php version? does oc support 3.0.2.0 with php version 7.3.17?

zigi00x wrote: ↑

Sun Jul 11, 2021 11:48 pm

I contacted support, we'll see what they tell me.

zigi00x wrote: ↑

Sat Jan 23, 2021 4:59 am

Hello warriors of opencart,

I have a problem with mail, sometimes I get this error:

Code: Select all

2021-01-11 14:45:40 - PHP Warning: fsockopen (): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/******/public_html/system/library/mail/smtp.php on line 87
2021-01-11 14:45:40 - PHP Warning: fsockopen (): unable to connect to smtp. *******. Com: 587 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in / home /pcrobots/public_html/system/library/mail/smtp.php on line 87