Post by JanneMas » Thu Mar 25, 2021 5:37 pm

Hi,

I have issue with dub order confirmation - OC sends to admin and to Customer order confirmation twice. Its also twice in customer history.

Its some way related to card payment - i did search forum and i did find same type problems with paypal but not any solutions for that.

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Post by sw!tch » Thu Mar 25, 2021 6:11 pm

You are using PayPal? Standard, Express checkout?

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Post by paulfeakins » Thu Mar 25, 2021 7:12 pm

What do you mean fresh theme?
And what payment gateway are you using?
What extensions do you have?

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Post by JanneMas » Thu Mar 25, 2021 7:48 pm

Fresh theme is used - but same thing happens with default theme. And we are using Finnish language pack.

Payment gateway is Checkout Finland and it seems at dub confirmation comes from double charging ,
so order confirmation was tip of assberg.

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Post by paulfeakins » Fri Mar 26, 2021 7:18 pm

JanneMas wrote:
Thu Mar 25, 2021 7:48 pm
Payment gateway is Checkout Finland and it seems at dub confirmation comes from double charging ,
Best to contact the Checkout Finland extension developer.

JanneMas wrote:
Thu Mar 25, 2021 7:48 pm
so order confirmation was tip of assberg.
I think you might mean "iceberg" :laugh:

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