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Order emails warning

Posted: Fri Apr 09, 2021 4:16 am
by psytanium
Hello,

All the orders emails received to Gmail, have a yellow big notification with this warning:

Be careful with this message
Gmail could not verify that it actually came from siteowner@email.com. Avoid clicking links, downloading attachments, or replying with personal information.

How to authenticate my orders emails ?

Thanks

Re: Order emails warning

Posted: Fri Apr 09, 2021 5:14 am
by ADD Creative
Assuming your email domain is the same as your store domain. Use an online email deliverability checker to check the emails sent by OpenCart are correct for DKIM and SPF. If they aren't ask your host to fix this.

Re: Order emails warning

Posted: Fri Apr 09, 2021 6:21 pm
by paulfeakins
psytanium wrote:
Fri Apr 09, 2021 4:16 am
How to authenticate my orders emails ?
You might need to set your SPF record and DKIM. You web host should be able to help you with that.

Re: Order emails warning

Posted: Fri Apr 09, 2021 11:42 pm
by psytanium
paulfeakins wrote:
Fri Apr 09, 2021 6:21 pm
psytanium wrote:
Fri Apr 09, 2021 4:16 am
How to authenticate my orders emails ?
You might need to set your SPF record and DKIM. You web host should be able to help you with that.
Thank you Paul. Fixed