OC 3.0.3.2 + Journal 3.
If I edit an order in Admin, when I get to the product page all of the options automatically disappear and leaves me with the basic product only. No error appears (have error log on and checked log file). Means I can't edit any order - I have to recreate it from scratch again.
I've disabled all modifications in order of install, refreshed the cache of the site and the browser. Error is still there. Checked on different machines with different browsers. Error is still there.
Any ideas as it's driving me nuts!
Asked and answered here: viewtopic.php?t=182183Nordikota wrote: ↑Thu May 20, 2021 8:26 pmIf I edit an order in Admin, when I get to the product page all of the options automatically disappear and leaves me with the basic product only. No error appears (have error log on and checked log file). Means I can't edit any order - I have to recreate it from scratch again.
Summary: there is no solution yet.
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Thanks Paul, but that's not the same issue. Ours is when you open an existing order that has products & options, the system wipes all options from the order automatically. We're not trying to edit an option, usually we are adding another product, removing one, or changing the quantity. But we can't do anything right now as all options are removed when we try to edit the order
Hi,
Paste this code in your .htaccess and try edit again:
Paste this code in your .htaccess and try edit again:
Code: Select all
php_value max_input_vars 5000
My extensions in marketplace. [ security | flexibility | speedup ]
Use something like PHPMyAdmin to check the contents of your sales_flat_order table, if the orders are missing from this table they have been deleted.
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