I don't know what's happened.
When I want to back up click export on the next page will show HTTP 500
doesn't have any code.
PHP error logs. Don't use the internal backup tool of the platform. Rather use the File Manager to create a ZIP file of your store and backup your database from your host console. Or, you could use the backup tool entirely from your host console period.
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Straightlight
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ok I try it.straightlight wrote: ↑Fri Oct 29, 2021 2:06 amPHP error logs. Don't use the internal backup tool of the platform. Rather use the File Manager to create a ZIP file of your store and backup your database from your host console. Or, you could use the backup tool entirely from your host console period.
Always worth dumping your database from your host/phpMyAdmin after any extension installs also.
The database backup tool will only [by default] restore data, it won't restore a database. Granted it would be exceptional that you would need to restore the entire database, but things happen.
The database backup tool will only [by default] restore data, it won't restore a database. Granted it would be exceptional that you would need to restore the entire database, but things happen.
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Probably out of memory, but you'll need to find the actual error in the logs to fix this one.
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Yes that is probably the cause, I have the same case on ipage host, I checked the error log it is from lack of memory.paulfeakins wrote: ↑Fri Oct 29, 2021 6:28 pmProbably out of memory, but you'll need to find the actual error in the logs to fix this one.
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