Post by belowcost » Tue May 24, 2022 4:22 am

all settings i found look good

but contact us page submissions coming through like the below.

encoded messages


------=_NextPart_5f19ab5a3542cfd6d4ec78881d806f03
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64

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Post by ADD Creative » Tue May 24, 2022 5:29 am

If you are using PHP 8 and the Mail as the Mail Engine, try https://github.com/opencart/opencart/pull/10539.

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Post by jerry1mundy » Sun May 29, 2022 8:48 am

I fixed mine... The problem was in my open cart settings the mail engine was set to mail and needed to be set to SMTP this is for GoDaddy hopefully it works for you too

Mail Engine: SMTP
Mail Parameters: -f mydomain.com (may or may not be needed but I kept it anyway
SMTP Hostname: tls://smtpout.secureserver.net
SMTP Username: mydomain.com
SMTP Password:xxxxxx
SMTP Port: 80
SMTP Timeout: 5

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Post by straightlight » Sun May 29, 2022 8:02 pm

jerry1mundy wrote:
Sun May 29, 2022 8:48 am
I fixed mine... The problem was in my open cart settings the mail engine was set to mail and needed to be set to SMTP this is for GoDaddy hopefully it works for you too

Mail Engine: SMTP
Mail Parameters: -f mydomain.com (may or may not be needed but I kept it anyway
SMTP Hostname: tls://smtpout.secureserver.net
SMTP Username: mydomain.com
SMTP Password:xxxxxx
SMTP Port: 80
SMTP Timeout: 5
Good to know. There are a few incident requests on the forum regarding GoDaddy hosting settings about the use of SMTP protocol. With the exception of port 80, this might become handy. :)

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Post by belowcost » Sun May 29, 2022 10:44 pm

good to know, thank you .

problem is now, I cant get into admin.

tried password reset for both admin accounts, the email password reset emails are coming in as UTF8 encoded, so they are unreadable and unclickable.

tried a straight DB password change for a USER and that doesnt work either.

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Post by belowcost » Sun May 29, 2022 11:36 pm

cant find a way to access the ADMIN page now at all, resets or anything

possibly hacked admin.

is there a way to over ride and do it directly? create a new user in the DB?

Anyone know where in the DB the mail settings are?

Home / Stores / Settings / Mail

THANK YOU

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Post by straightlight » Mon May 30, 2022 2:48 am

belowcost wrote:
Sun May 29, 2022 11:36 pm
cant find a way to access the ADMIN page now at all, resets or anything

possibly hacked admin.

is there a way to over ride and do it directly? create a new user in the DB?

Anyone know where in the DB the mail settings are?

Home / Stores / Settings / Mail

THANK YOU
The mail settings would be located in your oc_setting table on the database. As for the admin login, you would, either, need to provide more information on that or you could always create a new service request in the Commercial Support section of the forum to have this issue investigated as a custom job.

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Post by belowcost » Mon May 30, 2022 3:00 am

there are only 24 line items in that table

None of them point to anything to do with MAIL

or with the tab "MAIL" like on the admin page.

Any other suggestions?

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Post by ADD Creative » Tue May 31, 2022 7:10 am

belowcost wrote:
Mon May 30, 2022 3:00 am
there are only 24 line items in that table

None of them point to anything to do with MAIL

or with the tab "MAIL" like on the admin page.

Any other suggestions?
Did you apply this fix so you can receive mail correctly? viewtopic.php?p=843827#p843526

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Post by belowcost » Tue May 31, 2022 7:49 am

i cant apply the fix because i can no longer get into the ADMIN panel

PW reset emails come in all unicoded, and I cant change anything ands can no longer get into the ADMIN page to make changes

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Post by xxvirusxx » Tue May 31, 2022 1:57 pm

Change the password from phpMyAdmin and chose MD5 encryption.

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Post by ADD Creative » Tue May 31, 2022 4:21 pm

belowcost wrote:
Tue May 31, 2022 7:49 am
i cant apply the fix because i can no longer get into the ADMIN panel

PW reset emails come in all unicoded, and I cant change anything ands can no longer get into the ADMIN page to make changes
You don't need to get into the admin. Download the latest system/library/mail/mail.php file from https://raw.githubusercontent.com/openc ... l/mail.php and upload it via FTP.

You should them be able to receive the admin reset email correctly.

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Post by belowcost » Tue May 31, 2022 9:55 pm

Thank you, emails now readable!

Did the reset, and the reset worked, checked the DB and the PW changed.

But still wont let me log in to admin.

All of this happened at about the same time a week or two ago when the emails started coming in like this.

Or something.....

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Post by ADD Creative » Wed Jun 01, 2022 12:31 am

Have you changed the time zone in the settings at all? If so see. viewtopic.php?f=201&t=222369&start=20#p816440

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Post by belowcost » Wed Jun 01, 2022 12:51 am

Thank you a ton! That worked, changing the time zone.

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Post by xxvirusxx » Wed Jun 01, 2022 2:35 am

belowcost wrote:
Wed Jun 01, 2022 12:51 am
Thank you a ton! That worked, changing the time zone.
Weird.
If I remember Time Zone was added on newer version 3.0.3.6 and not 3.0.3.3

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Post by belowcost » Wed Jun 01, 2022 2:41 am

I dm'd you, hope this is OK

xxvirusxx wrote:
Wed Jun 01, 2022 2:35 am
belowcost wrote:
Wed Jun 01, 2022 12:51 am
Thank you a ton! That worked, changing the time zone.
Weird.
If I remember Time Zone was added on newer version 3.0.3.6 and not 3.0.3.3

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Post by straightlight » Wed Jun 01, 2022 5:27 pm

xxvirusxx wrote:
Wed Jun 01, 2022 2:35 am
belowcost wrote:
Wed Jun 01, 2022 12:51 am
Thank you a ton! That worked, changing the time zone.
Weird.
If I remember Time Zone was added on newer version 3.0.3.6 and not 3.0.3.3
Time zone has already been fixed on OC V4 and added to the OC-3 main tree.

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