Post by thathappyman » Sun Aug 02, 2020 1:00 am

Looking for a developer to help with this payment processing issue:

We’re running 2.3.0.2 with journal 2.14.7
We have paypal and stripe as payment options. Also everyone uses PayPal cards or PayPal Express Checkout.
There is also a custom module we have enabled prior to the payment actually processing, however the issues was there before this was installed. And this mod has been debugged.

The issues is: some customers press confirm order button, and the page just hangs there - they are unable to complete their order.
It happens occasionally and across all platforms, iPhone, PC, ipad etc. Safari, chrome etc.

In missing orders, the order information is complete - all fields filled in.

If I complete the order myself for them, over the phone, the order processes fine and so it’s not a card issue.

I’ve not been able to replicate the error myself, but every day we get a few failed orders like this. Everyone I speak to say they press confirm and the page just hangs there.

Let me know if you can help.

Best wishes

Newbie

Posts

Joined
Tue Aug 21, 2018 3:28 am

Post by Maria J » Sun Aug 02, 2020 1:27 am

Hello,
Hope you are doing well,

I can assist you with the same.
Kindly reach me over Email: maria@cisinlabs to discuss further.

Have a great weekend!

Thanks,
Maria J

New member

Posts

Joined
Mon Feb 03, 2020 1:56 pm

Post by deepvyas » Sun Aug 02, 2020 3:08 pm

Hi ,
I would request to share the store link to check.
Further I can share my feedback


Regards
Deep

Expert Opencart Developer & Designer | S: deepvyas71 | E: deepvyas71@gmail.com


Active Member

Posts

Joined
Thu Jan 12, 2017 7:04 pm

Post by paulfeakins » Mon Aug 03, 2020 5:49 pm

Hi there,

We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk

Kind regards,
Alex
www.antropy.co.uk

For quick, professional OpenCart support please email info@antropy.co.uk


User avatar
Guru Member

Posts

Joined
Mon Aug 22, 2011 11:01 pm
Location - Reigate, Surrey, United Kingdom

Post by cedcommerceteam » Wed Aug 05, 2020 11:50 am

thathappyman wrote:
Sun Aug 02, 2020 1:00 am
Looking for a developer to help with this payment processing issue:

We’re running 2.3.0.2 with journal 2.14.7
We have paypal and stripe as payment options. Also everyone uses PayPal cards or PayPal Express Checkout.
There is also a custom module we have enabled prior to the payment actually processing, however the issues was there before this was installed. And this mod has been debugged.

The issues is: some customers press confirm order button, and the page just hangs there - they are unable to complete their order.
It happens occasionally and across all platforms, iPhone, PC, ipad etc. Safari, chrome etc.

In missing orders, the order information is complete - all fields filled in.

If I complete the order myself for them, over the phone, the order processes fine and so it’s not a card issue.

I’ve not been able to replicate the error myself, but every day we get a few failed orders like this. Everyone I speak to say they press confirm and the page just hangs there.

Let me know if you can help.

Best wishes
Hello,

Hope you are doing well.

We can help you with this, please let know if we can discuss it in person.

Thanks!!!

Call us at : (+91) -8765210318 , Skype: live:carlmorgan.cedcommerce , Email: support@cedcommerce.com
CedCommerece : Officail Opencart Partners
CedCommerce Official : www.cedcommerce.com
Opencart Services : www.cedcommerce/opencart-services.com
Sell On various Marketplace Integration : Opencart-Extensions
Magenative Mobile App/IOS Development : magenative.com


User avatar
Active Member

Posts

Joined
Wed Aug 09, 2017 9:02 pm

Post by Linneajones » Wed Aug 05, 2020 11:36 pm

Hello there
Greetings

I would like to assist you with this work.
Please get connected to discuss further.

Regards
Linnea
E- linneajones.mil@gmail.com

New member

Posts

Joined
Mon Sep 09, 2019 4:16 pm

Post by shivankagrawal » Thu Aug 06, 2020 9:37 pm

Hello,
Greetings! I have relevant experience in an Opencart and ready to help you.
Or you can email me at: info@elderberrytech.com to discuss further.

Thanks,
Shivank Agrawal
Skype: mayank.agrawal2008

Extensions Developed for an Opencart @ https://www.opencart.com/index.php?rout ... ankagrawal


Active Member

Posts

Joined
Mon Jul 18, 2016 7:05 pm
Who is online

Users browsing this forum: No registered users and 8 guests