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Session problem can someone help us? for a fee of course

Posted: Mon Jan 25, 2021 5:47 pm
by ElePND
Hello, I'm having problems with the session on my opencart 3.0.3.2. Some customers say that products are being deleted from the cart on some customers. We had a problem with the session table being to large in out database (the session were not being deleted) and installed a session debloater to fix it. It fixed the table problem but I think that there are other problems there that made us install the execution in the first time.
Can someone help us see what is the problem? We will pay for the service.

Store details about our store:
We are running opencart 3.0.3.2 after we moved all the product and client information from opencart 2 to a completely new installation, this was done about 8-9 mounts ago but clients started to say that they were having problems in 11.2020 and the hosting company saied that it was because of the session table being to large (140 MB) now its around 40MB.
There are no errors in the opencart log and no errors on the server log after the debloater installation.
We use a VPS server from the best hosting company in out country (8 GB RAM, 6 core CPU, SSD storage, Uplink up to 1000 Mbps).
I will give the link to our website in private.

Re: Session problem can someone help us? for a fee of course

Posted: Mon Jan 25, 2021 5:47 pm
by SethRogers23
Hello,

Trust you’re keeping good.

Surely, we can assist you on your requirements.

Please Reach me on my Email- seth@cisinlabs.com, Skype - cis.seth

Regards,
Seth

Re: Session problem can someone help us? for a fee of course

Posted: Mon Jan 25, 2021 7:28 pm
by paulfeakins
Hi there,

We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk

Kind regards,
Alex
www.antropy.co.uk

Re: Session problem can someone help us? for a fee of course

Posted: Wed Jan 27, 2021 12:21 pm
by cedcommerceteam
Hello,

Hope you are doing well.

We can help you with all the issues on your Opencart store, please discuss with us in detail.

Thanks!!!

Re: Session problem can someone help us? for a fee of course

Posted: Wed Jan 27, 2021 4:16 pm
by Linneajones
Hello There,

I would like to assist you with this work.
Please get connected to discuss further.

Regards
Linnea
E- inneajones.mil@gmail.com