Hello, My website has been running for a couple of years now but the reports function has never worked. This is the error message I get when trying any report
Notice: Error: Could not load model report/product! in /home/plant021/public_html/orchidsupplies.co.uk/vqmod/vqcache/vq2-system_engine_loader.php on line 51
Another issue which may be linked is no previous transaction history etc is logged even though they are existing customers, the only details that are saved is name,address etc and IP address. Strange thing is I have a dummy account for testing and I can see a previous order when logged in as a customer!
Would really like to look at these reports and other functions, any ideas please?
Kindest regards
Keith
V1.5.5.1
Notice: Error: Could not load model report/product! in /home/plant021/public_html/orchidsupplies.co.uk/vqmod/vqcache/vq2-system_engine_loader.php on line 51
Another issue which may be linked is no previous transaction history etc is logged even though they are existing customers, the only details that are saved is name,address etc and IP address. Strange thing is I have a dummy account for testing and I can see a previous order when logged in as a customer!
Would really like to look at these reports and other functions, any ideas please?
Kindest regards
Keith
V1.5.5.1
Last edited by kenty on Sun Feb 07, 2016 7:42 pm, edited 1 time in total.
I've just found out transactions and history is infact misleading and not as desgribed, heres the post to help others
http://forum.opencart.com/viewtopic.php ... 24#p601024
This doesn't answer though why the reports function doesn't work!!
http://forum.opencart.com/viewtopic.php ... 24#p601024
This doesn't answer though why the reports function doesn't work!!
Have you checked the user group permissions for the administrative group that your username belongs to? Are you getting the permission denied message or something else?
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Hello, Thanks for responding, this is starting to drive me wild now.EvolveWebHosting wrote:Have you checked the user group permissions for the administrative group that your username belongs to? Are you getting the permission denied message or something else?
Under REPORTS i just get this same error obviously depending what report I want to view but this part is consistent home/plant021/public_html/orchidsupplies.co.uk/vqmod/vqcache/vq2-system_engine_loader.php on line 51
Notice: Error: Could not load model report/product! in /home/plant021/public_html/orchidsupplies.co.uk/vqmod/vqcache/vq2-system_engine_loader.php on line 51
You're missing files in the model admin/model folder. Download the original Opencart files and compare them to what you have uploaded in order to figure out what you're missing.kenty wrote:I've just checked User group and Top ADMIN has all boxes ticked, and my user is selected as Top admin.
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If that turns out to be the case is it ok just to cut out or add missing stuff?EvolveWebHosting wrote:You're missing files in the model admin/model folder. Download the original Opencart files and compare them to what you have uploaded in order to figure out what you're missing.kenty wrote:I've just checked User group and Top ADMIN has all boxes ticked, and my user is selected as Top admin.
I've got the OPC download and unzipped it and gone to Downloads\opencart-1.5.5.1.zip\opencart-1.5.5.1\upload\admin\model\report
Should I just check model/report or all in model?
sorted, report folder was missing for some reason!EvolveWebHosting wrote:You're missing files in the model admin/model folder. Download the original Opencart files and compare them to what you have uploaded in order to figure out what you're missing.kenty wrote:I've just checked User group and Top ADMIN has all boxes ticked, and my user is selected as Top admin.
I'm over the moon to get this resolved, I've waited for so long!
Many thanks for your help your awesome!
You're welcome! If you need anything else, let us know.kenty wrote:sorted, report folder was missing for some reason!EvolveWebHosting wrote:You're missing files in the model admin/model folder. Download the original Opencart files and compare them to what you have uploaded in order to figure out what you're missing.kenty wrote:I've just checked User group and Top ADMIN has all boxes ticked, and my user is selected as Top admin.
I'm over the moon to get this resolved, I've waited for so long!
Many thanks for your help your awesome!
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If someone is using Opencart 3, and the Reports >> Reports are not showing, then you need to install the Reports extension.
Go to Extensions >> Extensions >> Filter Reports >> Install all required extensions >> Then Enabled the modules.
Go to Extensions >> Extensions >> Filter Reports >> Install all required extensions >> Then Enabled the modules.
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