It is a payment module issue. The payment module must process the order once the payment is complete. Contact the payment module developer.
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Thank you.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
It's the payment API that's responsible for updating that status to processing or any other required status. If legit orders in which you received payment for are showing missing, then you need to debug the payment API or contact the extension developer to see why.
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So if your orders remain in status 0, then either
1) customers do not complete their payments.
2) you have not setup the ipn function in your secure trading account correctly
3) your site blocks the ipn callback requests from secure trading
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Thank you again
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