Post by thanoshac » Tue Dec 22, 2020 5:56 am

Hi community,
I have opencart 3.0.3.6
I can not send or receive any e-mail from the site. I checked all the parameters like SMPT, MAIL. In MAIL configuration although the system allows me to send an e-mail, the notice is ( your message sent with success to « 0» customers). I tried with hotmail and gmail addresses.I allready ask my host about mail port and is open. I am really desperate and need your support for this issue.
Many thanks in advance

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Last edited by thanoshac on Wed Dec 30, 2020 7:13 pm, edited 2 times in total.

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Post by IP_CAM » Tue Dec 22, 2020 6:24 am

Well, the probably worst way, to place images here, is, NOT to have them
made by Use of the OC DEFAULT english language. It would make it much
easier, to eventually assist ...
Ernie

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Post by thanoshac » Tue Dec 22, 2020 6:31 am

Sorry about photo I add new.

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Post by ADD Creative » Tue Dec 22, 2020 7:29 am

There does seem to be an issue with the counter, rather than sending the emails. See. https://github.com/opencart/opencart/issues/8942

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Post by thanoshac » Tue Dec 22, 2020 8:27 am

This is my open port on host , I dont see 465,587 etc.
Its about my ports?

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Post by khnaz35 » Tue Dec 22, 2020 2:42 pm

thanoshac wrote:
Tue Dec 22, 2020 8:27 am
This is my open port on host , I dont see 465,587 etc.
Its about my ports?
What is your mail setting?

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Post by thanoshac » Tue Dec 22, 2020 2:48 pm

I have set all reasonable parameters as mail.smtp . I am sure its now about email settings, its somethink else.

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Post by khnaz35 » Tue Dec 22, 2020 2:56 pm

thanoshac wrote:
Tue Dec 22, 2020 2:48 pm
I have set all reasonable parameters as mail.smtp . I am sure its now about email settings, its somethink else.
Are you using gmail?
Try using 465 or 587 just for test purpose and see if it resolve your issue from your end.

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Post by thanoshac » Tue Dec 22, 2020 3:00 pm

When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''

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Post by khnaz35 » Tue Dec 22, 2020 3:02 pm

thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
Check your email delivery reports from hosting panel.

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Post by sw!tch » Tue Dec 22, 2020 4:00 pm

thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
Try the frontend contact form instead.

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Post by paulfeakins » Tue Dec 22, 2020 5:52 pm

thanoshac wrote:
Tue Dec 22, 2020 5:56 am
although the system allows me to send an e-mail, the notice is ( your message sent with success to « 0» customers)
Really it's much better to use MailChimp.

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Post by ADD Creative » Tue Dec 22, 2020 10:23 pm

thanoshac wrote:
Tue Dec 22, 2020 3:00 pm
When I set 465, 587 on mail settings this is my result
''Your message has been successfully sent to 0 of 0 recipients!''
If you are using Mail as the Mail Engine in the OpenCart setting, only the Mail Parameters setting is used. The settings starting with SMTP are only used if you have selected SMTP as the ail Engine in the OpenCart settings.

The ''Your message has been successfully sent to 0 of 0 recipients!'' message is meaningless. As I said in a earlier post there is a bug that means OpenCart will say this even if the emails were sent correctly.

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Post by OSWorX » Tue Dec 22, 2020 11:09 pm

paulfeakins wrote:
Tue Dec 22, 2020 5:52 pm
Really it's much better to use MailChimp.
What for?
And beside this, Mailchimp (as well most of USA based companies) do not have a valid Agreement with the EC (European Community)!
Which means, using such a Company violates the GDPR (DSGVO).

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Post by thanoshac » Wed Dec 23, 2020 1:56 am

Dear ADD Creative,
I checked all parameters with smtp and mail settings all ports but my results are allways 0 mails to customers
and nothing receive from contact mail from site.
Also as I see on forums too many people have problem with email settings when host is digitalocean with closed ports.

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Post by sw!tch » Wed Dec 23, 2020 2:18 am

thanoshac wrote:
Wed Dec 23, 2020 1:56 am
Dear ADD Creative,
I checked all parameters with smtp and mail settings all ports but my results are allways 0 mails to customers
and nothing receive from contact mail from site.
Also as I see on forums too many people have problem with email settings when host is digitalocean with closed ports.
So what's the problem? Consider managed hosting if you are unable to self manage a DO droplet or otherwise open a commercial request.

Without error logs or some exception, there is little anyone here can do to help you. I would assume, configuring IPtables falls out of basic opencart support.

Check your PHP error logs.

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Post by thanoshac » Wed Dec 23, 2020 2:48 am

Finally This settings works for me.

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