Post by Diaplo » Mon Mar 08, 2021 8:15 pm

Hi guys
I have a problem with the dropdown menu on the checkout page.
When the checkout page opens, there are drop-down menus, and the customer fills in.
When you click on the drop-down menu, it opens for a second and then closes automatically.
How can I solve this problem.

This also happens on the shopping cart page. There are dropdown menus for Use Coupon Code and Use Gift Certificate.
What to do with this problem?

thank you

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Post by ADD Creative » Tue Mar 09, 2021 12:02 am

What theme are you using? Do you see any errors in your web browser's developer console?

www.add-creative.co.uk


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Post by Diaplo » Tue Mar 09, 2021 1:07 am

ADD Creative wrote:
Tue Mar 09, 2021 12:02 am
What theme are you using? Do you see any errors in your web browser's developer console?
I do not know
This is the website url: https://simpleandeasy.shop/
Add any product to the cart, then open the shopping cart and try to open the
drop-down menus and tell me what you found.

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Post by mikeinterserv » Tue Mar 09, 2021 1:16 am

This is a problem with your theme by the look of it
You should contact the theme developer

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Post by Diaplo » Tue Mar 09, 2021 1:37 am

mikeinterserv wrote:
Tue Mar 09, 2021 1:16 am
This is a problem with your theme by the look of it
You should contact the theme developer
The theme works well, also this theme is free

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Post by straightlight » Tue Mar 09, 2021 1:46 am

Diaplo wrote:
Tue Mar 09, 2021 1:37 am
mikeinterserv wrote:
Tue Mar 09, 2021 1:16 am
This is a problem with your theme by the look of it
You should contact the theme developer
The theme works well, also this theme is free
Free does that involve the fact that a theme may work on its flawless level. I would, then, suggest to use a website analyzer prior to deploy this theme on a production store to ensure its full functionality. Besides, Website analyzers are also free of use; it's only fair! :)

Based on the Website Analyzer's reports, simply capture the results and, if error are to be found, to address them to the extension theme developer specifically.

Dedication and passion goes to those who are able to push and merge a project.

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Post by mikeinterserv » Tue Mar 09, 2021 1:48 am

Diaplo wrote:
Tue Mar 09, 2021 1:37 am
The theme works well, also this theme is free
Its your THEME causing the problem
The css is set to display NONE so thats exactly what happens

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Post by straightlight » Tue Mar 09, 2021 1:50 am

As an alternative solution to a website analyzer, you could also revert the theme settings back to default and compare the results from your store. However, if you were to consider this option, and that your store is running live, ensure to set your store under temporary maintenance from your OC admin > systems > settings > edit settings > server tab before switching your theme.

Dedication and passion goes to those who are able to push and merge a project.

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Post by mikeinterserv » Tue Mar 09, 2021 1:53 am

Code: Select all

.collapse:not(.show) {
    display: none;
}
You can disagree all day but it is still your theme causing the issue

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Post by Diaplo » Tue Mar 09, 2021 2:22 am

mikeinterserv wrote:
Tue Mar 09, 2021 1:48 am
Diaplo wrote:
Tue Mar 09, 2021 1:37 am
The theme works well, also this theme is free
Its your THEME causing the problem
The css is set to display NONE so thats exactly what happens
You are really cool, the problem has been resolved, thank you :-*

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Post by straightlight » Tue Mar 09, 2021 2:23 am

Diaplo wrote:
Tue Mar 09, 2021 2:22 am
mikeinterserv wrote:
Tue Mar 09, 2021 1:48 am
Diaplo wrote:
Tue Mar 09, 2021 1:37 am
The theme works well, also this theme is free
Its your THEME causing the problem
The css is set to display NONE so thats exactly what happens
You are really cool, the problem has been resolved, thank you :-*
Now that the issue has been resolved, please add [SOLVED] on your first post's subject at the beginning.

Dedication and passion goes to those who are able to push and merge a project.

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Straightlight
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