Post by Rainforest » Tue Apr 13, 2021 8:51 pm

We've started to use Fraudlabs on our OC 2.3.0.2 store.
So far we have the tab showing up.
The problem is:

Opencart shows the visitor ip address (in that additional tab). That's normal.
Fraudlabs Pro however, shows our office static IP address in their tab under ip address.

Not sure why it's showing our office IP wondering how to get it to show the customers IP address.

(yes I have reached out to Fraudlabs but was hoping someone on here knows a solution)

Thank you so much, everyone!

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Last edited by Johnathan on Wed Apr 14, 2021 4:41 am, edited 3 times in total.
Reason: Removed an unnecessary discussion between Rainforest and straightlight :-)

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Post by paulfeakins » Wed Apr 14, 2021 4:48 pm

Rainforest wrote:
Tue Apr 13, 2021 8:51 pm
We've started to use Fraudlabs on our OC 2.3.0.2 store.
Sounds like one for them really, I don't know anyone that uses Fraudlabs and have never seen it mentioned on this forum before.

For quick, professional OpenCart support please email info@antropy.co.uk


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Post by Rainforest » Sat Apr 17, 2021 9:16 pm

paulfeakins wrote:
Wed Apr 14, 2021 4:48 pm
Rainforest wrote:
Tue Apr 13, 2021 8:51 pm
We've started to use Fraudlabs on our OC 2.3.0.2 store.
Sounds like one for them really, I don't know anyone that uses Fraudlabs and have never seen it mentioned on this forum before.
Thanks, Paul.
I reached out to them. They gave me an update but it made things worse, haha.

I ended up developing an billing to shipping address module that checks if things don't match up.
If anyone wants it to add another layer of fraud protection let me know!

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