Post by hostimizer » Thu Apr 15, 2021 2:33 pm

hello friends

i am using opencart 3.0.2.0

So if a customer goes to the site and add an item to their cart and doesn't buy the item when they come back to the site later and add another item to their cart the original item they added stays in their cart but doesn't show until their payment is received then it shows them they added 2 items to their cart. This happens every day and I have to refund many orders because of this problem. How can we fix it?

regards

New member

Posts

Joined
Thu Feb 14, 2019 1:52 pm

Post by kestas » Thu Apr 15, 2021 2:56 pm

What theme are you using?
What modules do you use related with checkout?
More information is needed.

Custom OpenCart modules and solutions. You can write PM with additional questions... Extensions you can find here


Active Member

Posts

Joined
Tue Oct 12, 2010 2:23 am

Post by hostimizer » Thu Apr 15, 2021 3:42 pm

thanks for reply sir

templet: pavothemes
default module
opencart 3.0.2.0

screen short attached plz see

if the total amount show on that place maybe its help to prevent to duplicate or unwanted order
also goto cart button

or

after select the payment option to cart / credit card

its show confirm order page and have the option to click next to go to the card payment page.

or what's the best optons.

Attachments

screen short.jpeg

screen short.jpeg (81.34 KiB) Viewed 191 times


New member

Posts

Joined
Thu Feb 14, 2019 1:52 pm

Post by paulfeakins » Thu Apr 15, 2021 6:23 pm

hostimizer wrote:
Thu Apr 15, 2021 2:33 pm
doesn't show until their payment is received
Could it be that it doesn't show until they login in the checkout?

For quick, professional OpenCart support please email info@antropy.co.uk


User avatar
Guru Member

Posts

Joined
Mon Aug 22, 2011 11:01 pm
Location - Reigate, Surrey, United Kingdom

Post by straightlight » Thu Apr 15, 2021 8:17 pm

hostimizer wrote:
Thu Apr 15, 2021 2:33 pm
hello friends

i am using opencart 3.0.2.0

So if a customer goes to the site and add an item to their cart and doesn't buy the item when they come back to the site later and add another item to their cart the original item they added stays in their cart but doesn't show until their payment is received then it shows them they added 2 items to their cart. This happens every day and I have to refund many orders because of this problem. How can we fix it?

regards
Are you using any SEO extensions? In the mean time, please provide the original URL of the store.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON
Who is online

Users browsing this forum: No registered users and 15 guests