Post by pipe2 » Mon Nov 21, 2022 5:55 am

Is there a recommended "best-practice" for using these? It all seems a bit arbitrary, so i am assuming that I must be missing something.

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Post by johnp » Mon Nov 21, 2022 7:00 am

This is how i use it.

Pending - Default setting - This means a customer is in the checkout process.
Processing - A request for payment has been sent.
Complete - The payment has been made.
Shipped - The final stage where the goods have been sent.

Others may have a different approach but I believe mine is common.

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Post by thekrotek » Mon Nov 21, 2022 11:05 am

johnp wrote:
Mon Nov 21, 2022 7:00 am
Pending - Default setting - This means a customer is in the checkout process.
Processing - A request for payment has been sent.
Complete - The payment has been made.
Shipped - The final stage where the goods have been sent.
For me it's the following:

Pending - Order created, not paid
Processing - Order paid, processing it.
Complete, Shipped - Order shipped and consider completed.

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Post by pipe2 » Tue Nov 29, 2022 4:54 am

johnp wrote:
Mon Nov 21, 2022 7:00 am
This is how i use it.

Pending - Default setting - This means a customer is in the checkout process.
Processing - A request for payment has been sent.
Complete - The payment has been made.
Shipped - The final stage where the goods have been sent.

Others may have a different approach but I believe mine is common.
do you mean that you have it switch to pending via event tracking of some sort?

i am coming from the context of ecommerce, fwiw

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Post by pipe2 » Tue Nov 29, 2022 4:56 am

thekrotek wrote:
Mon Nov 21, 2022 11:05 am
johnp wrote:
Mon Nov 21, 2022 7:00 am
Pending - Default setting - This means a customer is in the checkout process.
Processing - A request for payment has been sent.
Complete - The payment has been made.
Shipped - The final stage where the goods have been sent.
For me it's the following:

Pending - Order created, not paid
Processing - Order paid, processing it.
Complete, Shipped - Order shipped and consider completed.
manually set, re: custom work?
What about for a store that sells products by CC? There are like 25 settings, there must be something more to this

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Post by straightlight » Wed Nov 30, 2022 12:41 am

pipe2 wrote:
Tue Nov 29, 2022 4:56 am
thekrotek wrote:
Mon Nov 21, 2022 11:05 am
johnp wrote:
Mon Nov 21, 2022 7:00 am
Pending - Default setting - This means a customer is in the checkout process.
Processing - A request for payment has been sent.
Complete - The payment has been made.
Shipped - The final stage where the goods have been sent.
For me it's the following:

Pending - Order created, not paid
Processing - Order paid, processing it.
Complete, Shipped - Order shipped and consider completed.
manually set, re: custom work?
What about for a store that sells products by CC? There are like 25 settings, there must be something more to this
What type of 25 settings are you looking for?

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