KASPERX 4 years ago

can we do like this

iSense 4 years ago

Hello there and thanks for reaching out. If you are referring to the bell appearing on the options, this is not part of the functionalities of our module. When you select an option that is not available the Add to Cart button will simply change to a Notify Me button which will trigger this popup where you will be able to populate your information.

iSense 4 years ago

Thank you for the nice feedback! :)

iSense 4 years ago

Hello there and thanks for reaching out. Yes, the module does work with OpenCart version 2.1.0.1 and Journal 2.

iSense 4 years ago

Hello there and thanks for reaching out. If you have applied custom modification on your Add to Cart button, it is possible that the NotifyWhenAvailable module won't work out of the box for you. On your second question: if the product has options - yes the module will consider the selected options quantities. For products with no options, the main quantity will be used.

openglobal 4 years ago

Thanks.

Should it be fairly straightforward for me to update the theme to get it working with this extension? (I'm a developer)

iSense 4 years ago

Hello there, if you can revert to the default OpenCart structure of the Add to Cart button, that would do. If there is any issue with the theme, you can reach out to our support team at: https://isenselabs.com/tickets/open so they could advise.

iSense 4 years ago

Hello there and thanks for reaching out. You have the ability to choose between adding an additional button or replacing the existing Add to cart button, reference - https://www.screencast.com/t/Vh4u9MJVb In other words, no this is not a bug, it is a feature. More on how the module works you will be able to find in the demo here: http://notifywhenavailable.demo.isenselabs.com/oc3/admin/index.php?route=extension/module/notifywhenavailable

SSteam 4 years ago

Thanks very much!

iSense 4 years ago

No worries, if there is anything else, please let us know.

iSense 4 years ago

Hello there and thanks for reaching out. Our support team is not working during the weekend, so if you have opened a ticket later on Friday you may experience a delay in the replies. Nevertheless, your ticket will be reviewed and answered today.

olfactorymaven74 4 years ago

It was in the morning, not long after I made the purchase. But thanks for the info.

olfactorymaven74 4 years ago

No, I am incorrect. The time was 4pm EST. Someone replied now. Thanks.

iSense 4 years ago

No worries, we are happy to hear the positive outcome of the case. If there is anything else, please let us know.

olfactorymaven74 4 years ago

Is a license code needed? I’m getting that warning. Everything is set up per the demo, however, the Notify Me does not show in the storefront.

iSense 4 years ago

Hello there, please open a support ticket describing your issue, directly at: https://isenselabs.com/tickets/open so our developers can review and advise accordingly.

iSense 4 years ago

Hello there and thanks for reaching out. Can you please provide us with the ticket ID, so we could check the issue internally and advise?

diamcarpediem 4 years ago

Oh yea and his reply was he wants to charge me $35 and 2 business days for him to install the extension for me. WTF man like seriously? Has this what isense has come to. Its just double clicking and uploading the damn ocmod file.

Even my 6 year old can do this.

diamcarpediem 4 years ago

Ticket ID #11521999

diamcarpediem 4 years ago

I've installed the module now. Can you please get someone to look at it and fix why load more products in category is not working on mobile?

iSense 4 years ago

Hello there and thanks for sending over the requested information. I have just checked the case with the support team and they are now prepping a reply with the fix. Keep an eye on your inbox, for the ticket answer.
In the meantime, if the support team has provided you with an estimate for an installation, it is because all our extension come with easy to follow installation instructions and if someone request and additional installation service, this will need to be charged accordingly as it takes additional time for our developers. However, I see that the case was related to the fact that the module causes the issue after the installation, so I think there was some misunderstanding there. Nevertheless, please test out your website after the last reply that you will receive from our support and let us know if everything is ok. We apologize in advance for any delays here and we hope that this will remain an exception in our support with you! :)

iSense 4 years ago

Hello there and thanks for reaching out. Yes, this is possible here is how it is going to look like: https://www.screencast.com/t/dU1RCmZq3QY

iSense 4 years ago

Hello there and thanks for reaching out. Your ticket was just replied, please check it on your end and let us know how we should proceed from there.

iSense 5 years ago

Hello there and thanks for reaching out. Yes, our module is compatible with this version, here is where you can check that:
https://www.screencast.com/t/v6su8q6GDwqA

sergi.us 5 years ago

I see. Is it Vqmod? I want installation with Vqmod, not Ocmod.

iSense 5 years ago

Yes, it is vqmod.

iSense 5 years ago

Hello there and thanks for reaching out. We don't have a demo showing a multistore setup, however, I can assure you that each notification goes to the respective store.

iSense 5 years ago

Hello there and thanks for reaching out. On your points:

a) There is an option to enable receiving of an email when someone wants to be notified for out of stock product for the admin of the store specifically. There is also a whole tab called Waiting List which will show all of the customers that are waiting for a specific product. More on these settings you will be able to see in the demo here - http://notifywhenavailable.demo.isenselabs.com/

b) Yes, it will be included.

iSense 5 years ago

Hello there and thanks for reaching out. Currently, there is no such possibility in the functionalities of the module.

iSense 5 years ago

Hello there and thanks for reaching out. Please send an e-mail to our sales team at: sales[.at.]isenselabs.com so they could reset your account at iSenseLabs and you will be able to open a ticket for this issue with our support at: https://isenselabs.com/tickets/open

4elements 5 years ago

Thanks, will do.

gabriela.febres 5 years ago

iSenseLabs Ticket ID: 70903656

iSense 5 years ago

Hello there and thanks for reaching out. I see that you have already opened a support ticket for this. Our developers will review your request and reply to it soon.

iSense 5 years ago

Hello there and thanks for reaching out. If you want to use the scheduling features, your server has to support Cron functions. If you want the notifications to work the Scheduled tasks function should be enabled. Regarding your second question, please elaborate more on it, as it is not clear to us.

sergi.us 5 years ago

I understand from documentation there are 2 cases:
1) Quantity changed from the Catalog > Products > Edit - scheduled task/cron not required. Email notification send at once.
2) Quantity changed from somewhere else - scheduled task/cron is required. Email notification send according to schedule.

http://docs.isenselabs.com/notifywhenavailable/module_settings

NotifyWhenAvailable is designed to track all product quantity changes that are done from the Catalog > Products > Edit. So, whenever you change a product's quantity from 0 to a number greater than 0, NotifyWhenAvailable will spot that and act upon the matter by sending emails to all customers that are subscribed to the given product. However, if you change a product's quantity from somewhere else (quick edit modules, directly from the database or the inventory system), you will need the scheduling tasks in order to alert NotifyWhenAvailable and, therefore, the customers about the changes.

iSense 5 years ago

Yes, as you already saw from the documentation that is correct.

iSense 5 years ago

Hello there and thanks for your feedback. May you please provide us with the ticket ID, so we could look it up in our system and advise accordingly? Thanks in advance.

KenanOrhan 5 years ago

78388968

iSense 5 years ago

Hello there and thanks for the information. I see that you have reported an issue on mobile, but you did not provide exact screenshots showing the problem, hence our support team was not able to investigate and advise. If you want our team to troubleshoot the issue on mobile, please reopen the ticket and add more information, so we could install and address the issues for you.

iSense 5 years ago

Hello there and thanks for reaching out. This is a rule for all OpenCart modules out there. For OpenCart version 1.5.x the extensions use vqmod, for OpenCart version 2.x the extensions use ocmod and for 3.x they use events. It is like this because of the OpenCart structure.

hebiki 5 years ago

bought this extension.. AWESOME product! Are there plans to add captcha to it? I've noticed I am receiving some spam sign ups. Thank you, keep up the good work!

iSense 5 years ago

Hello there and thanks for the awesome feedback. I will add your feature suggestion to the idea board of the module, so we could consider it for the next version. :)

hebiki 5 years ago

that would be awesome. thank you!