Allow customers to cancel order and send Email or SMS notifications.

• Time condition: Allow customers to cancel order within 24h (or any time you setup) once an order is placed. Otherwise, the cancel button will not be displayed.
  
• Order status condition: Authorized order statuses (Customer with the specified order statuses only can cancel the order). Otherwise, the cancel button will not be displayed.
  
• Send email to customer to inform him that his order has been canceled.
  
• Send email notification to any admin email address of your choice.
  
• If time is past X hours (for example 24 hours) or order already canceled, the customer will not be able to cancel the order.
  
• Automatic stock rollback when customer cancels order successfully.
  
• Restore coupon code and voucher when order is canceled.
  
• Arabic and Portuguese translation (User contribution)
  
• Journal theme 2.14 or before
  
• Brezza Theme support
  

Note that guest orders can not be canceled, because guest does not have an account.




REQUIREMENTS

• VQMOD or OCMOD
  
• Smshare module: Optional. Needed only if you want to notify customer by SMS.
  
• As usual, if you have custom theme, expect some integration work.
  

AVAILABLE INTEGRATION (EXTRA)

• Send SMS (SMS is optional and needs smshare SMS module to work) to customer to inform him that his order has been canceled. [extra]
  
• Pavilion theme
  
• Shopme theme
  
• Cosyone theme
  
• Journal theme 2.15.7 or newer
  

DEMO

• DEMO URL: http://demo3.prowebtec.com/demo_cancelor_oc23/admin/index.php?route=extension/module/cancelor
  
• Username: admin
  
• Password: admin
  

For the front office, create your customer account on the demo site and test yourself. Here is a test scenario that you can follow:

• Create your test customer account on the demo site
  
• Make a test order
  
• Go to your test account orders page
  
• Try to cancel your order
  

Documentation and Changelog are available in the download.
Please read carefully the readme file provided in the package and follow the steps described in that file.
If you don't want to install the extension yourself, please contact the support and it will be installed for you for $20.


HELP

For any question, bug, feature request or installation query, contact: support@prowebtec.com

OTHER EXTENSIONS