iSense 3 years ago

Hello there and thanks for reaching out. Please open a ticket for this directly at: https://isenselabs.com/tickets/open so our developers can review and advise accordingly.

iSense 4 years ago

Hello there and thanks for reaching out. If this issue is related to the work of our SEO Backpack extension, please open a case at: https://isenselabs.com/tickets/open so our developers can review and advise accordingly.

iSense 4 years ago

Hello there and thanks for reaching out . All additional extensions in one or another way always have impact to site speed.
We have lots of client who use both SEO Backpack and Lightning Cache. As far as we know there is no compatibility issue between them.

iSense 4 years ago

Hello there and thanks for reaching out. You, you can redirect 404 URL with the module. You can check this in the 404 Manager tab in the demo of the module for additional explanation: http://seobackpack.demo.isenselabs.com/oc3/admin

iSense 4 years ago

Hello there and thanks for reaching out. The demo should br working now. Please try it on your end and let us know if you still see an issue.

iSense 4 years ago

Hello there and thanks for reaching out. Have you opened a ticket with our support team at https://isenselabs.com/tickets/open so they could review and advise on this, as for sure they will be able to address your conserns? If yes, please provide us with the ticket ID, so we could review it internally.

1ucyph3r 4 years ago

1ucyph3r 4 years ago

Sorry, I am trying to paste this character: 🗲

iSense 4 years ago

Hello there and thanks for reaching out. We tested this on OpenCart 3, where the SEO Backpack uses the default OpenCart URL alias and it's working correctly with URL alias that have a spade symbol. If you had something else in mind, please let us know.

1ucyph3r 4 years ago

What I mean is if it's possible to insert such symbols in Product Title String, because I tried some old version of your extension and if the formula is [product] ≫ Top price 'unicode character' at our website.com the result is Black Leather Hat ≫ Top price ??? at our website.com

iSense 4 years ago

Yes, this is possible here is a short video showcasing this: https://monosnap.com/file/GiZwxbj41wwFNKsfRHX4sAKgZDsOp3

sound.of.logic 4 years ago

Please take a look at my store, and let me know if there’s something i can improve to get my website ranked high and better SEO

sound.of.logic 4 years ago

< a href=“ https://thinkpink.sa ”> </a>

iSense 4 years ago

Hello there and thanks for reaching out. Please open a support ticket for this at: https://isenselabs.com/tickets/open so our developers can review and advise accordingly. Also please excuse our delayed reply here, but OpenCart is currently dealing with a lot of spam comments from fake accounts and sometimes we miss the real ones around the fake notifications.

iSense 4 years ago

Hello there, All our modules come with 1-year support after the purchase date. The license allows you to have access to the latest versions of the module + access to Premium Support. Once this year is over, you will still be able to use the module, don't worry, it's just that you will no longer have access to the latest versions and Premium Support. If you want to continue having access to the above listed, you will be able to renew the license at 50% OFF of the price of the module.

This is how all OpenCart modules work, some of them (developed by other developers) even have only 3 months of support after the purchase date.

iSense 4 years ago

2.11 (OpenCart 2.x.)
---------------------------
- Improvement: Multi-language content title format
- Improvement: Custom URL alias Journal 3 compatibility
- Improvement: Hreflang x-default and remove from paginated pages
- Improvement: Update breadcrumb rich-snippet format
- Improvement: Sitemap feed index
- Improvement: Wildcard not found redirection
- Improvement: Add [attributes] shortcode to Product URL string format
- Improvement: Add [attributes] shortcode to Image Rename format
- Improvement: Use default URL alias when multi-language URLs not-found
- Improvement: Option to auto-generate image name on add/edit product

iSense 4 years ago

Hello there and thanks for your input on our SEO backpack extension. We are actually currently working on a new version of the module where all of the issues you have listed will be addressed. I believe you also have an ongoing communication with un in the support. If you are having any additional issues, please list them there, so we could review and advise. :)

LT100007902015 4 years ago

I agree that the extension did not meet my expectations in comparison with analogues, but I trust this company and I will hope ..

iSense 4 years ago

Thank you for your trust in us. I expect the new version of the module to be available next week, so stay tuned for the update. :)

iSense 5 years ago

Hello there and thanks for reaching out. The option is available but there is an issue with the Custom URLs tab that shows different tab content. This issue will be fixed for the next release, until then I would advise you to open a ticket with our developers at: https://isenselabs.com/tickets/open so they could provide you with the fix directly.

LT100007902015 4 years ago

I am waiting for an update to make the extension work as it should, because that’s the essential thing.
Thanks in advance!

iSense 4 years ago

We have just released a new version of the SEO Backpack for both OpenCart 2.x and 3.x. You can go ahead, download it and give it a try :)

iSense 5 years ago

Hello there and thanks for reaching out. Our SEO Backpack does support special characters like Arabic symbols, so it should work Japanese as well. If you have issues with that, you can always turn to our support team at: https://isenselabs.com/tickets/open

kushelbek 5 years ago

Fatal error: Uncaught Twig\Error\LoaderError: Template "extension/module/isenselabs_seo/tab_urls_linking.twig" is not defined in "extension/module/isenselabs_seo/isenselabs_seo.twig" at line 99. in /public_html/storage/vendor/twig/twig/src/Loader/ArrayLoader.php:70 Stack trace: #0 /public_html/storage/vendor/twig/twig/src/Environment.php(299): Twig\Loader\ArrayLoader->getCacheKey('extension/modul...') #1 /public_html/storage/vendor/twig/twig/src/Environment.php(381): Twig\Environment->getTemplateClass('extension/modul...') #2 /public_html/storage/vendor/twig/twig/src/Environment.php(513): Twig\Environment->loadTemplate('extension/modul...') #3 /public_html/storage/vendor/twig/twig/src/Extension/CoreExtension.php(1216): Twig\Environment->resolveTemplate(Array) #4 /public_html/storage/cache/template/27/274f519e05324e289d0bd6ecd3e4f041745367db41c84ca75dbdd1bc6 in /public_html/storage/vendor/twig/twig/src/Loader/ArrayLoader.php on line 70

iSense 5 years ago

Hello there and thanks for reaching out. Please report this to our support team at: https://isenselabs.com/tickets/open so they could review and advise accordingly.

iSense 5 years ago

Hello there and thanks for reaching out. Are planning on using both extensions at the same time as this is highly not recommended? Please elaborate a bit more as it is not clear to us. What is your exact aim with the keywords distribution?

pakchilweb 5 years ago

i am planning to change extension from SEO Dreamvention to SEO BackPack. Now my question is that:...... Is SEO Backpack will change my previous SEO setting because my website is well ranked right now on google.... that is my question.... let me more explain... from SEO Dreamvention to SEO BackPack will effect my existing seo targeting keywords settings?..... actually i am worried about my right now seo setting.... and SEO BAckPack has good features and all SEO on 1 place. so it's complete solution for me and i prefer SEO Backpack.

pakchilweb 5 years ago

i mean the last setting of my seo H1 and H2 should not change and the further all coming products and url should update.... is it possible... and if i remove seo dreamvension that will undo all H1 H2 and all seo settings or not?

iSense 5 years ago

Hello there, our SEOBackpack extension has an option to migrate the existing URL to the extension, in this way you will not lose the existing SEO Keywords., however, this does not apply to the H1 and H2 titles. We are not sure if when disabling the existing SEO extension, these data will be removed. We can offer a service to make such migration. You can ask also the other extension's developer to confirm that after uninstalling their extension the H1 and H2 are not removed.

iSense 5 years ago

Hello there, by opening a ticket here https://isenselabs.com/tickets/open you are NOT buying support. The Support is included within the price of the extension, having said that please open a ticket with our developers, so they could review our issue and apply a fix for it.

ctoumi 5 years ago

I did open a ticket you asked me to buy a support Ticket ID / 62380365

iSense 5 years ago

Hello there, if your license has expired, then in order to receive support for the module you will need to renew it. This is part of our Licensing and Support policy that you can find here: https://isenselabs.com/pages/licensing - more specifically in this paragraph https://www.screencast.com/t/fSiZhBDalV I will also copy-paste the content here:
All iSenseLabs licenses purchased from OpenCart.com are by default valid for a period of 1 year. During this time, the licensee has access to our Premium support and updates of the product. The licensee owns the product forever, however, has to renew their license in order to get access to our Premium Support and product updates.

ctoumi 5 years ago

If there is bug , has nothing to do with licencing, If I keep paying every developer every year for bugged extensions to be fixed it will cost £10k every year for that. I might as well be with another solution. a Bug is bug, does not need paid service

ctoumi 5 years ago

Not asking for customization

iSense 5 years ago

Hello there and thanks for reaching out. Please report this problem to our support team at: https://isenselabs.com/tickets/open so they could review and advise.

ctoumi 5 years ago

Well since i purchased this extension im not live yet, an dnot paying again for another extension

iSense 5 years ago

Hello there, may you please further elaborate here on your concern as it is not very clear to us?

ctoumi 5 years ago

the issue is on OC 3.0.3.3 and Journal3 , when running on default theme no problem but on journal3, the following errors https://prnt.sc/t93jga
if it is something to do with settings let me know please, if it is a bug I hope you fix it.

iSense 5 years ago

In this case, please report this in out support system at: https://isenselabs.com/tickets/open so our developers can review and advise accordingly.

mariska890 5 years ago

And does it generate a sitemap for 2k-3k products? Right now that does not work correctly in OC without an extension it seems.

iSense 5 years ago

Hello there and thanks for reaching out. Our SEO Backpack module will be able to help with the canonical links as well. You can see this in the demo here http://seobackpack.demo.isenselabs.com/admin under the URLs & Linking tab>Canonical URLs. It also generates a SiteMap feed. You can check that in the demo of the module under the Sitemap Feed tab.