isveta78 2 years ago

When we try editing order in the admin after entering payment address nothing happen. Error in the console is: ReferenceError: PayPalAPI is not defined. Opencart version is 2.3.0.2.

HuntBee Services 2 years ago

Hi, Did you manage to fix this issue?

garyfl 2 years ago

I get: Lots of spinning circles and greyed out fields. Inspecting console I get:

NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'xxxroute=extension/payment/paypal/getData'.
NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'xxxxroute=extension/payment/paypal/getData'.
undefined
paypal.js?page_code=checkout&v=7c1b5824:75 Uncaught TypeError: Cannot read properties of undefined (reading 'includes')
at loadPayPalSDK (paypal.js?page_code=checkout&v=7c1b5824:75:33)
at Object.init (paypal.js?page_code=checkout&v=7c1b5824:483:3)
at paypal.js?page_code=checkout&v=7c1b5824:492:12
2(index):3113 Success

stevenj 2 years ago

You are not the only one getting this, I am too.

From a bit of research, it appears it's to do with the "async: false" set on the Ajax requests within paypal.js.

Setting them to true helps but still causes issues as other functions which require the `paypal_data` var to get filled complete *after* the requests.

This should really be fixed @OpenCart

OpenCart 2 years ago

It is possible that you are using some tool that caches scripts.
Please contact our support team and our developers will assist you
support@opencart.com

jhf3.az@gmail.com 2 years ago

This extension does not work correctly in oc 3.0.3.8. When you click the "Checkout" button and complete the first 4 steps of the checkout process all is working. When you get to Step 5 and click the "Checkout" button, it shanges to "Loading...." and spins - nothing else ever happens.

OpenCart 2 years ago

We have tested the extension with all OC versions. Please contact our support team at support@opencart.com

@hey_bro 2 years ago

This extension is not working on my OC 3.0.3.7 with the journal 3 theme I try this and it didn't work

I connect the PayPal (the first time it gives an error but on the second attempt it connects)

I enable the extension

but on checkout, I didn't see YELLOW Paypal buttons or a Credit card option it only shows this option "PayPal (Pay with PayPal, Card)"

and when I checkout with "PayPal (Pay with PayPal, Card)" it shows the "PAY WITH CARD" option, and when I click on it this redirects me to the home page with domain/index.php URL

I also have Paypal standard extension installed on my OC

OpenCart 2 years ago

The payment method has been tested with all OC versions. It's also working with the Journal theme. You can contact our support team at support@opencart.com and our developers will assist you.

manubali 2 years ago

true, its not working, keep redirecting to homepage.

manubali 2 years ago

Did you managed to fix this issue? I am also experiencing the same problem

greatdays 2 years ago

Installed for 3.0.3.7 connected to my paypal account and everything looks ok in the dashboard.

At the payment method in the cart all I get is a spinning wheel with "Loading"

So no one can complete their purchase.

greatdays 2 years ago

In paypal "apps & credentials" it keeps switching to sandbox mode, when I put it into live it just keeps switching back, not sure if that is related to this issue.

greatdays 2 years ago

So in the dashboard under general , checkout mode I selected “One button” it now goes past the spinning wheel but I get a pop up window with the following:

PayPal (Pay with PayPal, Card)
Card Number
Expiration Date
CVV
“Pay With Card”

I click the pay with card that button and it just takes me back to my home page.

OpenCart 2 years ago

Please send us a ticket at support@opencart.com and our developers will assist you.

mgraphman@yahoo.com 2 years ago

Opencart 4.0.1.1 clean install, I can't seem to get past the setup wizard. Same error every time: Opencart\System\Library\PayPal::execute(): Return value must be of type array|bool, null returned in wwwroot\extension\paypal\system\library\paypal.php on line 446

I have filed a ticket a week ago and still no solution.

OpenCart 2 years ago

There is an issue with SSL-certificate on your server. We have replied in the ticket.

djgreg 2 years ago

I cant get this extension to work after several times of going through the "connect" button process, it never enables after? Can I have any help?

OpenCart 2 years ago

Of course, you can get support. Feel free to contact us at support@opencart.com and our developer will assist you.

forsunhqz 2 years ago

Hi,
My paypal account is personal account , not is business account, so can i use it by personal using by this personal account.

Kind regards
Davis Hunga

SmokeNGun 2 years ago

I download this file and there's no Doc in the .zip file how do I get the document file?

OpenCart 2 years ago

What "Doc" are you referring to?

SmokeNGun 2 years ago

Doc on how to install PayPal. I have PayPal running on my site now but it is an older install. I think the newer upgrade requires more then clicking a button. Do one have insert code into any pages for the upgraded version to work? If so I'm a little worry about inserting code in fear I may screw something up.
So there a doc that walks one through the hole process?
Thanks

forsunhqz 2 years ago

HI
I AM FROM CHINA, MY PAYPAL ACCOUNT IS IN China, i sell product to usa and eu online, can i use this extension?

Kind regards
Davis Hunga

OpenCart 2 years ago

There are no restrictions for China in our extension. So, I think you can use it.

Hourglasss 2 years ago

Checkout button on the cart page breaks when using this extension im on 3.0.3.8

OpenCart 2 years ago

It is possible that you are using a custom theme or that you are experiencing a conflict with other extensions. To look into this issue, please contact our support team.
support@opencart.com

Rainforest 2 years ago

Why is Opencart pushing this extension? Can we get some transparency here? Does do OpenCart receive some sort of commission from sales when we use this extension?

OpenCart 2 years ago

There are no secrets. PayPal requested us to create a new extension utilizing their new API. This extension was developed collaboratively by our developers and the PayPal team.

Rainforest 2 years ago

Thank you for the clarification but can you please let us know if you receive any commission from our sales if we use this extension? It's unclear to me.

OpenCart 2 years ago

When you say "us", who are you referring to? As it stands, you are the only one who has asked this question.
If you choose to use PayPal as your payment method, only PayPal will charge a fee; OpenCart will not.

Rainforest 2 years ago

Firstly, I never said "us" I said YOU as in Opencart.
Second. No need to get defensive, it's a simple question. I just wanted to clarification that as I see Opencart advertising this plugin (a lot) that it is not getting any commissions, fees, or any compensation for it's use.
Lastly, who care if I am on the only one asking the question. The point of asking a question is to get an answer especially if it was not asked previously.

OpenCart 2 years ago

You said "us":
"Can WE get some transparency here?"
"can you please let US know"

I believe you have been given a thorough response to your question.

Hourglasss 2 years ago

getting Authentication failed due to invalid authentication credentials or a missing Authorization header. was able to connect the first time but i disconnected and trying to reconnect now and i cant tried using different browser to (edge firefox chrome) i think its on paypals side ?

OpenCart 2 years ago

It is possible that the issue is on PayPal's side.
You can contact our support team and we will the issue using our credentials.
support@opencart.com

Hourglasss 2 years ago

i managed to get it connected by manually adding the api key to system/config/paypal.php

can you guys add translation for example to the credit card box ? so it auto translate based on store language?

OpenCart 2 years ago

Everything that can be translated we specified in this file
(for the OpenCart 3.x)
catalog/language/en-gb/extension/payment/paypal.php

Hourglasss 2 years ago

thank you

DaveSimpson 2 years ago

Have just set up PayPal Commerce platform on my 3.0.3.8 store with default theme but have came across some issues.

1. I don't appear to have the PayPal button on the product, cart or checkout page (it is enabled within the extension settings but not showing). Somebody I work with suggested that I would have to enable the PayPal Smart Button but we don't appear to have this in modules.
2. Add a product to cart then go to checkout the option for PayPal now says "PayPal (Pay with PayPal, Card)" select this option, click continue and nothing happens.

I've tried updating to the latest extension and still have the same issue.

Would it be possible to find out where I'm going wrong here. PayPal Express Checkout still works for me.

rumboleon2 2 years ago

The same here :(
Latest extension is configured over OC 3.0.3.8 but after pressing Payment Method "Continue" button nothing happens.
If you change to multiple buttons to single one, it opens last stage, but when wants to finish the transaction Credit Cart filling modal appears instead of paypal... and the modal doesn't works either.
If you can help us also It would be really apreaciated

ForSimple 2 years ago

Same here, although I have OC 3.0.3.6

vinhvu 2 years ago

I have shown fine on my OC 3.0.3.7. The only thing is that it doesn't take shipping into account when they checkout by using Smart Button which is why I disabled it on Product and Cart page. So far so good on my end.

OpenCart 2 years ago

Please send us a ticket and we will help you to solve the issue.
support@opencart.com

webxperia 2 years ago

Please make it work with Journal 3 theme on opencart 3.0.3.2 .... Thanks

OpenCart 2 years ago

You can download and install the latest PP module. It works with the Journal theme.
Our developers can help you to install it.

Best regards, Julia

Gilmore 2 years ago

Can you make the credit card expiration year be 2 digits instead of the full year?
i.e., 02/24 instead of being 02/2024
It creates confusion with many customers who do a lot of online shopping where other systems use the 2 digit expiration date as it is on the Customers cards. Just take a look at your credit/debit cards. They all have the 2 digit expiration year.

glolar 2 years ago

I have already contacted the support team about this, but wanted to post here, in case someone else has solved my current issue. The version of this extension that comes with OpenCart 3.0.3.8 had a bug whereby the name getting sent to PayPal (and then sent to ShipStation), was missing a space between the first and last name. Installing the latest version of the extension fixed that issue. However, I am wondering if there is any way to modify the extension to pass the OpenCart customer's email address to PayPal, so that PayPal and ShipStation will display the correct email address? For example, the order in ShipStation will show an obfuscated @paypal.com email address (such as 7XH54901MK5302140@dcc2.paypal.com) as the email address for the person that ordered.

Any help resolving this would be appreciated.

vinhvu 2 years ago

I was about to mention this issue as well. I get same thing using this when user tries to pay using quick payment form PayPal (Advanced Card) payment. Please post any ideas or solutions?

OpenCart 2 years ago

Hi glolar,

The PayPal payment method allows paying for an order using either a PayPal account or a Credit Card. If a customer pays for an order using a Credit Card, then you receive such an email address.

Best regards, Julia

linyiyong 2 years ago

on this page '/index.php?route=extension/module/paypal_smart_button/confirmOrder'
click the confirm order button,
then
'/index.php?route=extension/module/paypal_smart_button/completeOrder'
The link was requested twice

why this?

OpenCart 2 years ago

Please try the latest version of the module.

Best regards, Julia

andrewjames 2 years ago

logged in with my paypal to test with, was fine... got the store owner to do it with their paypal and is getting the following error: authentication failed due to invalid authentication credentials or a missing authorisation header?

not sure whats wrong there any ideas?

OpenCart 2 years ago

Please contact our support team and we will check the issue you have faced
support@opencart.com

Best regards, Julia

andrewjames 2 years ago

installed, however when i go to extensions > Payments modules, nothing there. any ideas?
Thanks! - 3.0.3.2, journal theme installed

andrewjames 2 years ago

ok ignore the above, it wasnt working when downloading and uploading the extension manually.. i got the extension installed properly through the market place within opencart dashboard. hope that helps someone... plugin seems to be working!