ImmortalPawn 1 year ago

same issue here: "Sorry, PayPal is currently busy. Please try again later! Please choose another payment method or contact us." - Opencart 3.0.3.7
They definitely broke something on their end. We need an update soon guys.

OpenCart 1 year ago

PayPal does not accept some requests if the HTTP/2 protocol is used. They are resolving this issue right now.
But as a quick solution, you can do the following:
- Open the file system/library/paypal/paypal.php
- Find the line CURLOPT_TIMEOUT => 10
- After it, add the line CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1

ImmortalPawn 1 year ago

It seems the PayPal issue is now fixed! Before making any of the suggested changes, I tried one more time and now it works!

ballyhea10000 1 year ago

Hi

This extension is now throwing up the following errors:

Cart page : "Sorry, PayPal is currently busy. Please try again later! Please choose another payment method or contact us."

Admin Extension: "Sorry, PayPal is currently busy. Please try again later!"

How could Paypal be busy?

There's also an error coming up when you try and checkout with Paypal button on Cart page: "Payer needs to perform the following action before proceeding with payment. Please choose another payment method".

I have forwarded these to Paypal support.

world-of-satellite 1 year ago

Exactly the same issue with my store. I opened a ticket with Paypal and also a ticket with Opencart: support@opencart.com this morning, so far no replies.

Started this morning, I've even upgraded to the latest module this morning as there was a message saying a new version was available. I've had to disable the module until this is fixed and enabled Paypal standard.

We're using OC 3.0.3.6.

jstone616 1 year ago

I also have this same issue, opencart 3.0.3.8.

OpenCart 1 year ago

If the module is working and you haven't changed anything on the site, the cause of the problem is most likely not in the module, but on PayPal's end.

world-of-satellite 1 year ago

So at the moment we're stuck in a position with OpenCart blaming Paypal and Paypal blaming OpenCart! I've got a ticket Open with you guys, I'm happy to provide access to my cart system so the issue can be dugged and fixed.

WhittakerIT 1 year ago

It's a tricky problem to solve. I changed the Paypal library timeout from 10 seconds to 100 and the Paypal endpoint still didn't respond to the curl. The docs https://developer.paypal.com/api/rest/requests/ say that the endpoint is https://api-m.paypal.com while the library specifies https://api.paypal.com but having made that change, I still get the error.

see more replies...

vinylstickies 1 year ago

In the last week or so, some orders are coming through "pending" in opencart 2.3.02, however when I check Paypal they are complete. Can anyone help?

OpenCart 1 year ago

Please remember what you installed or changed on the website. It is possible that this is the cause of the issue.
You can also contact our support and our developers will assist you
support@opencart.com

LeeCley 1 year ago

We downloaded it and had an error with the connection to Paypal, it simply doesn't appear at checkout (the loading icon remains), we looked at the error log, and an error 400 appeared, as if some permission was missing with Paypal.

SegoMr 1 year ago

Hi,
I seem to have the same problem with PayPal Checkout Integration. Please clarify which expansion you installed.

OpenCart 1 year ago

Please contact us at support@opencart.com and our developers will assist you.

SegoMr 1 year ago

Hello.
After installation and authorization, the PayPal buttons do not load and only a spinning wheel is shown. I consulted with a PayPal representative and he said that this is a problem on the site. Can you advise how to fix this?

OpenCart 1 year ago

Please send us a ticket and we will help you to solve the issue
support@opencart.com

marvins 1 year ago

Hello, My problem is that orders paid by paypal are going to missing orders. I think that after payment it is not returning to success page. Can you help about this?

Thank you

koraygurkandanaci 1 year ago

I have the same error. How can we solve it? Can you support Paypal team?

dansjigs 1 year ago

From the PayPal Integration Dashboard page, have you verified "Order Status" setting for completed status?

OpenCart 1 year ago

Please send us a ticket and we will help you to solve the issue
support@opencart.com

Digiplex 1 year ago

I also have this issue, payment made by customer but no sale recorded.
Now I have disconnected from payal and I can't reconnect.
Then I try a new clean test install and it can't connect.

dansjigs 1 year ago

OC 3.0.3.8

When trying to check out with Apple Pay, window pops up and quickly goes away. Was able to catch a screenshot of window. In "Ship to" section, says "Update Shipping Address" in red letters.

Shipping address for account is same for CC and Apple Pay. (Using my account to test) One think noticed when checking out, OC is not including Zip Code in address. Zip Code is also not shown as a required field with a red asterisk when adding/updating address. Any ideas?

OpenCart 1 year ago

Have you connected your site to your PayPal account?
You can do it directly in your PayPal account.

dansjigs 1 year ago

Yes, site connected to PayPal account. Same issue with Google Pay. Both say to "Update Shipping Address" Again, only thing I
see is zip code is not included during checkout process.

accel 1 year ago

Hi,
I am using OC 4.0.2.3
After the last update of this extension, the buttons stop appearing on the checkout page. It used to work fine with the previous update of the extension. Unfortunately, i deleted the previous version to install this new update and now the checkout is broken. Please help.

OpenCart 1 year ago

Just send us a ticket and we will assist you
support@opencart.com

LeeCley 1 year ago

Hello!

Can anyone help me?

I have the following problem with the older version of this module:

When activated, the payment button on each product works perfectly, but in the checkout area it shows an error: the floating window does not appear in the same way that it appears in the products area. The one that appears has errors as seen in the attached image.

If I update the plugin to the most recent version, then the button does not appear, not even next to the products!

https://prnt.sc/iH7zTMR3ffQm

OpenCart 1 year ago

Just contact us at support@opencart.com and our developers will help you.

javing81 1 year ago

HI!
Why do you force the customer to enter billing information when paying?
This is making us abandon many baskets. Is it not possible to remove this option?

Payment 3 times does not work for us either.

thank you

OpenCart 1 year ago

I believe it's on PayPal

geotnt 1 year ago

Sent an email 8 August 2024. No reply yet. Are you behind on support?

OpenCart 1 year ago

There are no pending tickets from your email geo****9@gmail.com in our support system.
Please contact us at support@opencart.com

theshedom 1 year ago

Opencart version 3.xxx here. Any idea why google pay, apple pay, and advanced payments doesn't load both on the admin and customer side? It just keeps showing the refresh spinning logo and never loads them? Any help would be greatly appreciated. Thank You!

OpenCart 1 year ago

Please send us a ticket at support@opencart.com, and our developers will review the issue and assist you in resolving it.

vunam 1 year ago

I had the issue that certain customers had made double payments with the module and i was wondering why that happens. I am not yet sure how to properly debug this, So can you help me to solve this ?

Ozcart Ecommerce 1 year ago

We are also experiencing the same issue and contacted their support 3 weeks or so ago. We spent about a week with them but they claim it's on our end. Now that you are also experiencing this (and potentially others too), we may have a better chance at getting them to resolve this. We are investigating on our end as well but no resolution yet.

OpenCart 1 year ago

If you are using the default theme and the default checkout module, then it is our responsibility. But if you are using custom templates and custom checkout modules, then the problem might be in those. Each case is individual.
Contact us and we will try to help you - support@opencart.com

Ozcart Ecommerce 1 year ago

PayPal technical support has confirmed to us that they have received many reports from OpenCart users complaining about duplicate payments so it's not just us.

MerryHealthcareTech 1 year ago

hello, guys
is it compatible with the Shoppee theme and QuickCheckout extension ?
we have connected to paypal properly, and everything looks good in the admin panel, but we can't see the card payment options, it doesn't show both on cart page and checkout page

OpenCart 1 year ago

Just send us a ticket at support@opencart.com, and our developers will review the issue and assist you in resolving it.

MerryHealthcareTech 1 year ago

thank you, it has been resolved

apollovs 1 year ago

I cant get it to activate, i click the edit and it says to connect, i leave the defaults of Automatic and Production, i then sign into my paypal account and it says it is linked to opencart, i then close the paypal box and leave it and nothing happens and then if i go back to payments it is showing as disabled still?

OpenCart 1 year ago

Please send us a ticket at support@opencart.com, and we will check the issue using our sandbox PayPal account.

gwp 1 year ago

I have exact same problem, support tells me. "Hi. You need to log in to PayPal first. If for some reason you can't do it automatically, you can do it manually by selecting the manual authorization mode and filling in the fields client id, secret and merchant id."
I tried logging in first , it made no difference.
I cannot find the manual mode, i only have the option of "connect" and choose production or sandbox. Support didnt tell me where i find such a button for manual mode. Where is paypal standard, im was ok with that. All this messing around.
just saying open a supprt ticket doesnt help others in the same boat.

OpenCart 1 year ago

Hi qwp,

Please take a look at the screenshot https://prnt.sc/bJ-QHf0Vj16_
If you don't have these settings please update the extension to the latest version.

Galatonoff 1 year ago

Hello,

I installed the PayPal Checkout Integration extension but the checkout button isn't working.

Clicking the PayPal button opens a pop-up window that loads indefinitely.
Clicking the Debit or Credit button has the same issue.
Clicking the Pay with card button also has the same problem.

I contacted support and provided access to my server and website over a week ago, but I haven't received any response. Support is shameful.

OpenCart 1 year ago

Max, on August 12th, we received a ticket from you, and on the 13th we responded. The developer wrote to you that there is a modification on your site that removes variables from the script URL.

бриз 1 year ago

Добрый день, почему при нажатии при оформлении заказа на Google Pay или ApplePay всплывает модальное окно пустое, а работает только кнопка PayPal (Pay with PayPal, Card), где есть все методы.

OpenCart 1 year ago

There could be many reasons: from incorrect settings to conflict with other modules.
Please send us a ticket at support@opencart.com, and our developers will review the issue and assist you in resolving it.

juner 1 year ago

Does this not work for OpenCart Version 3.0.4.0? (PHP 8.1). It's not in your Compatibility list... why?

juner 1 year ago

I assume it must, since it comes with the 3.0.4.0 download.

atnaples 1 year ago

I would put 4 stars, it works... but
1. At admin they screwed with Client ID and Murchant ID
2. ApplePay: two different files from extension and from PayPal:
apple-developer-merchantid-domain-association
domain-association-file-live
So G Pay works, but ApplePay does not

Forgot to say: OpenCart 3.0.3.8 PHP 8

OpenCart 1 year ago

Apple Pay works on Apple mobile devices and MacBook if you have connected iCloud with a payment card.
If you do not see the Apple Pay button on your iPhone, you need to check the settings.
Contact our support service, and we will help you.
support@opencart.com

kimjeff 1 year ago

Hello

I installed PayPal Checkout Integration extension, connected to my sandbox paypal account.
i set enable for paypa, and card
but on the checkout process the button didnt work

- i click paypal button, its open pop up windows and then close immediatly
- i click Debit or Credit button nothing happen
- i click Pay with card button nothing happen.

please help

OpenCart 1 year ago

Sure, we will help you. Just send us a ticket at support@opencart.com
Our developers will assist you.

Egamma SRLs 1 year ago

Hello i have the same problem how i can fix that