Module Description – Reply to Review
Do you want to engage with your customers and build more trust?
With the Reply to Review module, you can now easily respond to customer feedback directly from your OpenCart admin panel!
Key Features:
Adds an extra reply field in the admin Review section.
Store owners or admins can write a personal reply to each customer review.
Replies are displayed along with the original review on the product page.
Helps improve customer satisfaction and increases brand credibility.
Simple and lightweight – no core file modifications required.
Multi-language support (works with all languages installed in your store
How It Works:
Go to Admin → Catalog → Reviews.
You will find an additional text field to enter your reply.
Save the review – your reply will now be linked to the customer’s review.
On the product page, customers will see your official reply under their review.
Benefits:
Build customer trust by showing you value their feedback.
Resolve complaints publicly and transparently.
Improve SEO and customer engagement with more user-generated content.