NOW LIVE: v3.1.0 (The Gamification Update) - May 2026
- Dispatcher-Triggered Lucky Wheel: The wait is over! A fully interactive "Fortune Wheel" is now completely live. The dispatcher can send this dynamic wheel directly into the chat with a single click. It is the ultimate conversion tool to turn hesitant, cart-abandoning visitors into instant buyers by offering them an engaging, gamified way to win rewards or discount coupons.
- Real-Time Gamification & Premium UI: No intrusive pop-ups that ruin user experience. The wheel features beautiful conic-gradient animations and appears seamlessly inside the chat window only when you decide, keeping your customers hooked and highly engaged.

NEW in v3.0.0 (The Smart Cart Update) - May 12, 2026
- Abandoned Cart Email Recovery: Automatically or manually reach out to customers who left items in their cart. Send professional, conversion-optimized recovery emails to bring shoppers back and recover lost revenue.
- "Share with a Friend" via Email: Allow customers to send their current cart selection to anyone with a single click. Includes a personalized message and a "Magic Link" for instant cart restoration.
- One-Click Cart Restoration: Seamless recovery across any device. When clicking the link from an email, the customer's exact cart is rebuilt instantly - no login or manual product re-adding required.
- Dispatcher-Led Interventions: Monitor visitor cart history in real-time and manually trigger instant coupons or reward promises directly through the live chat interface.



PREVIOUSLY in v2.7.0.2 (The Loyalty & Automation Update)
- Automated Reward Promises: Set smart "if-then" reward rules (e.g., +500 points if purchase value > $100). Points are automatically credited upon successful checkout.
- Smart Toolbar Transition: Full migration from a heavy sidebar to a modern, icon-based bottom toolbar for a cleaner, premium smartphone and desktop experience.
- Real-time Reward Cards: Shiny "Golden Cards" pop up in the chat window the exact millisecond a promised loyalty condition is met.

NEW in v2.5.0 (The Sales Acceleration Update) - Mar 1, 2026
- Direct Coupon Injection: Dispatchers can send custom discount coupons directly into the chat thread. Features one-click activation for the customer with instant shopping cart price updates.
- Visual Coupon Status: Smart buttons that change states (Loading > Activated) and automatically "gray out" with strike-through text if a coupon becomes invalid, expired, or reaches its usage limit.
- Dynamic Loading Stability: Fixed UI jumping issues by locking button widths during AJAX calls, ensuring a flawless, premium feel on both mobile and desktop.
- Multi-Language Error Handling: Intelligent, localized error messages (e.g., "No longer available") rendered seamlessly regardless of the store's active language.




NEW in v2.4.0 (Conversion & Compatibility Update) - Feb 20, 2026
- Interactive Product Cards: Showcase store products with "Add to Cart" and "Quick View" buttons directly inside the chat window.
- Smart Dispatcher Teasers: New pop-up message bubbles notify customers of human replies even when the chat window is currently closed.
- Event-Based Architecture: Full migration to the native OpenCart Event system. This ensures 100% compatibility with any custom theme or checkout modification without layout conflicts.
- Fluid Modal Design: New responsive product viewer that adapts perfectly to any screen size using robust min-width logic.


NEW in v2.3.0 Closing Sales with Shopping Cart Insights - Feb 11, 2026
Don't fly blind anymore! The 2.3.0 update turns your Dispatcher Interface into a powerful sales machine by showing you exactly what your customers are about to buy in real-time.

(Caption: Real-time Shopping Cart Insight inside the Dispatcher Interface)


- Live Shopping Cart View: See active products, quantities, and total order values while chatting. Perfect for personalized upselling and preventing abandoned carts!
- Internal Customer Notes: Save private staff CRM notes about user preferences, VIP status, or communication history directly in the Dispatcher.
- Smart Operator Presence: A smart visual indicator shows customers when a real human agent is online - massively increasing trust, compliance, and engagement.


Previously in v2.2: WhatsApp Integration & UI Control

- Direct WhatsApp Access: Let customers switch from AI chat to a personal WhatsApp conversation with one single click.
- Enhanced Toolset: Complete control over the Emergency Bell, Voice Messaging, Image Upload, and WhatsApp icons directly from your admin panel.

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Short Description:
FREE Hybrid AI Chat & Live Human Support for OpenCart 3-4. NEW: Gamified Lucky Wheel, Real-time Shopping Cart Insight & Abandoned Cart Recovery! Features GPT-powered automation, WhatsApp integration, and a professional Dispatcher Interface. No API Key needed!

Main Description Summary:
AI Chat Assistant v3.1 - The Ultimate Sales & Support Ecosystem Turn your webstore into a 24/7 interactive sales hub! This is a professional-grade customer service ecosystem combining Artificial Intelligence with a robust human dispatcher center.


Completely FREE to Install - Pay Only for What You Use! Forget expensive monthly subscriptions. Get the power of advanced AI without the technical overhead.
- Free Download and Setup: Installing the module and accessing the Dispatcher Interface is free.
- No OpenAI API Key Required: We provide the entire backend infrastructure.
- $0.50 FREE Trial Credit: Every new installation comes with an instant $0.50 credit to test the system live immediately.

Key Features for Smart Merchants:
1. Gamification & Coupons (Exclusive!): Spin the luck! Inject discount coupons or a fully dynamic Lucky Wheel straight into the live chat to close sales instantly.
2. Shopping Cart Insight: The Dispatcher Interface shows the customer's active shopping cart value and products. Provide perfect, contextual recommendations.
3. Dedicated Dispatcher Interface: A professional dashboard accessible directly from your admin panel. Monitor AI chats, see customer navigation history, and take over whenever you choose.
4. Human Alert System (Bell Icon): Need urgent help? The customer clicks the bell, and you get an instant visual flashing and audio notification in your browser.
5. WhatsApp & Multimedia Integration: Seamlessly transition conversations to WhatsApp, receive screenshots/images for warranty claims, or accept voice messages.

Quick Start:
1. Upload the ocmod.zip through your extension installer.
2. Access the Dispatcher Interface from the module settings.
3. Pay-As-You-Go: No monthly fees. Top up your balance easily via the secure admin panel. Full budget control.

Live Demo
Demo Admin (Login: demo / Password: demo)

Video - Boost Loyalty with Rewards & Wheels: Watch how to set up custom reward point automation and send instant incentives during live chat.


Video - See ChatAWD in Action: Watch our general overview to see how the AI and Dispatcher interface work together to boost your sales.


Video - Close the Deal with Coupons: Watch how easily a dispatcher can take over from the AI and send a live discount coupon to a customer.