The Online Consultant/Online Chat module adds a simple chat widget to your store, allowing visitors to contact you without leaving the page. It works as a compact floating button that opens a clean dialog for sending questions or messages. The module supports two modes: online chat and offline form when you are not available. In both cases, messages are stored, organized, and displayed in your admin panel so you never miss a request.

The admin panel includes a full chat interface with real time message updates, lead tracking, and helpful controls such as status change, reopening chats, unread message badges, and notifications. The widget can be customized to match your shop design, including color, title, description, button style, radius, and position on the screen. It also includes spam protection and optimized AJAX polling for stable and fast performance.

Module features:

- Floating chat button with customizable style
- Two operation modes: online chat and offline request form
- Clean and simple message interface for customers
- Built in lead collection for offline messages
- Full chat manager inside admin panel
- Real time message updates with AJAX polling
- Unread message badges and toast notifications for admins
- Automatic chat creation and session tracking
- Name and email autofill for logged in customers
- Spam protection with hidden honeypot field
- IP tracking and chat activity monitoring
- LocalStorage support for persistent sessions
- Reopen, close, and delete chat options
- Responsive interface for mobile and desktop
- Customizable widget color, radius, title, description, and position
- Drag and drop widget repositioning with saved position
- Timeout handling, message length validation, and pending message UI
- Fast and lightweight code optimized for OpenCart 3