AI Review Auto Reply automates review response drafting so your store can respond faster and more consistently to customer feedback. It listens for new reviews, builds contextual prompts, and stores AI-generated replies according to your selected moderation mode.
See ai review auto reply demo here
It generate smart replies to product reviews with approval workflows for your team.
How it works
- Detects latest product review event.
- Sends product/rating/review context to AI.
- Generates a polite store-branded reply.
- Saves reply as approved or pending based on mode.
Approval Modes
- Auto: save and approve reply immediately.
- Positive-only: auto-approve high ratings, hold others.
- Manual: generate reply draft and wait for admin approval.
Use Cases
- Stores receiving frequent product reviews.
- Teams wanting faster response time with quality control.
- Multi-product catalogs where manual reply writing is costly.
Key Features
- Event-driven review reply generation.
- Rating-aware moderation workflow.
- Store context injection for natural reply tone.
- Pending/approved save paths for admin control.
- Compatible with OpenCart review process.
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