Product Questions & Answers / Ask a question

Product Questions & Answers / Ask a question
What does it do?
This extension allows customers to ask questions regarding your products by adding a new tab named "Q & A" (you may rename the tab to whatever you like) to the product pages together with a link "Ask a question" next to the "Write a review" link. The Q & A tab contains all previously asked questions together with their answers and a question form for asking a new questions. You will be notified about every new question via email, so you can reply directly to the customer from your e-mail client or answer in the shop admin panel. On multilingual shops you can direct questions to different notification addresses depending on the language. Questions can be updated in admin section. After the question has been answered in the shop admin panel, the customer will receive the answer by email and the answer can also be viewed on the product page (if the question is enabled). You can set questions to be visible immediately after submission or only after approval by administrator.

The administration panel dashboard will show a total number of questions that have been asked and the number of questions waiting to be answered.

  • Customizable question form
    Option to show / hide / require name, email, phone and a custom field on the question submission form
  • Customizable display options
    Option to show / hide questioner name, question date, respondent name and response date
  • New question moderation
    Automatically show new questions or hide until enabled/moderated by administrator
  • Multilingual questions
    Option to show questions in all languages or only in the current language
  • Multi-store questions
    Questions can be linked with each store separately
  • Admin email notifications
    New question notification alerts with all the information about the question and questioner will be sent to the admin email address(es). You can configure different email addresses for each installed language. Additionally you can choose whether to receive the alerts from store email address or from customer address (enables direct reply in mail client)
  • Customer email notifications
    After the question has been answered, the customer will receive the answer by email
  • SEO firendly
    Load the first page or all QAs without AJAX
  • Fully AJAX based
    No page refresh is needed to submit a question or navigage the questions
  • Customizable email templates
    Professional and customizable HTML e-mail templates with plain-text fallback
  • Dashboard widget
    Show total number of questions and recent change with a dashboard widget (OpenCart 2.0)
  • Option to control the number of questions displayed per page

Live Demo
OpenCart 3.0 Store / Admin
OpenCart 2.0 Store / Admin
OpenCart 1.5 Store / Admin
(user/password: demo)

Current version 2.0.9

Supported themes
- OpenCart default theme
- The extension may or may not work with custom themes out of the box. Theme specific changes in code are commented and the extension documentation has guidelines on how to integrate it with a custom theme.
- Custom theme integration can be purchased separately if need be.

- OpenCart 3.0
- OpenCart 1.5.1 to 2.3.0 with VQMod 2.5.0 or later
- PHP 5.3 or newer
- MySQL 5.6.5 or newer

Problems & Questions
Please contact us on the support email address found in the included documentation or use the 'Get Support ' button if you have issues with the extension, please do not raise them in the comments section.
For general questions about the extension, please leave a comment or use the 'Get Support ' button.

Check out also Questions & Answers PRO.

As adding a tab is template specific, the extension will have to be tailored to any custom theme peculiarities. The extension comes with full support for the default theme which is a good base for custom theme integration.

NB! Older OpenCart platform compatible versions may not include all the latest features. Please check the online demos for available features and if still in doubt, contact using the 'Get Support' button.


  • Developed by OpenCart Partner
  • 12 Months Free Support
  • Documentation Included


Compatibility,,,,,, 4.x.x.x,,,,,,,,, 4.x.x.x,,,,,,,,,,,, 4.x.x.x,,,,,,,,,,,,,,,,,,,, 1.5.4,,, 1.5.6,,,,

Last Update
28 Apr 2024

22 Jan 2011
488 Sales
Member since: 10 Jan 2011

View all extensions Get Support