Note: if compatibility version is not listed the one you need, contact me and i will let you know if extension works with your version.
DUE TO LOTS OF REQUESTS BY USER THIS EXTENSION NOW ALSO WORKS IN V1.5.X OPENCARTS
PS: Mod has 2 types of installation OCMOD and VQMOD
They say that an unhappy customer tells 10 people about his experience, while a happy customer only tells three. Clearly, an unhappy customer can have a negative impact on your e-reputation. That’s why it’s crucial to ensure satisfied customers by improving your contact / support service.
So indeed, your support / response service is a major factor in the health and prosperity of your e-store. Your communication with custommers and providing fast support service helps increase customer loyalty and trust, while at the same time influencing word of mouth. A good support service makes for a great e-reputation – invaluable for any e-store!
But lets face the fact that it is not an easy task to support all customers just for one person and by default in OpenCart contact us form customers sending questions, queries or requests are supported just by one email, that is all contact us emails goes to a single store email for a website owner. And if you run a bigger store these questions/queries can take all day just to reply them all.
So here we have a solution, Contact us PRO version. Where you as admin can create different support departments, for example you can create Delivery department and add as many sub departments to it. Or you can create Financial department and add as many sub departments to it like a refund questions, discount questions, presale questions and many more. This extension will allow you to add as many departments and sub departments as you need.
And that is not all:) all the departments can be added also in multilingual stores that is you can direct all user questions to x and y emails based on the language user has sent request. You can define for every department and sub department different emails for different languages.
This extension is a great tool that extends OpenCart's Contact system.
Now you can add multiple departments and assign it to different support mails to help your staff manage incoming emails, and your customers find who to contact.
This is a must to have extension for every website owner who does care about user's satisfaction:)
PS: custom extension development simply contact by email: firstname.lastname@example.org