Chatra — Live Chat, ChatBot + Cart Saver

Chatra — Live Chat, ChatBot + Cart Saver
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Have problems with the plugin? Simply signup with your email on https://chatra.com and add the widget code to your header template
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Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.
Boost sales and solve issues, for free. Deliver happiness & collect feedback.

Live chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your service: identify problems, collect contact info, and understand your customers better. It’s really easy with Chatra.

Work from a web dashboard or desktop apps for Windows & Mac. Even on the go, we’ve got you covered with Android & iOS apps.

Distinctive Features:

Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually.
ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.
Unique exit-intent feature. Catch visitors who are about to leave!
Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats.
Facebook integration. Send and receive chats directly from your Facebook visitors
Intelligent form bot. Add your own custom fields (like company name, address, or order number) to the contact form and dialogs.
Live typing insights. See what customers type before they hit "send".
Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
Conversation history. We save past conversations for both you and your customers, so once they return, the conversation continues in the same thread, as in a messenger app.
Visitor information. Know your customers — what page they are on, where they are from, and what device and system they use to access your store.
Collects contact info. Even when you are offline or unavailable so that you can get back to customers even if they left your site.
Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
Correct typos. Correct answers after sending the message.
Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.
Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
Free forever plan.

For full feature list and additional information check https://chatra.com/

What customers say about Chatra — Live Chat, ChatBot + Cart Saver

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  • Developed by OpenCart Community
  • Documentation Included

Rating

Compatibility
2.0.0.0, 2.0.1.0, 2.0.1.1, 2.0.2.0, 2.0.3.1, 2.1.0.1, 2.1.0.2, 2.2.0.0, 2.3.0.0, 2.3.0.1, 2.3.0.2, 3.0.0.0, 3.0.1.1, 3.0.1.2, 3.0.2.0, 4.0.0.0_b, 3.0.3.0, 3.0.3.1, 3.0.3.2, 3.0.3.3

Last Update
29 Jun 2020

Created
3 Sep 2015
1268 Downloads
7 Comments
chatraio
chatraio
Member since: 28 Aug 2015

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