Opencart Ticket Helpdesk

Opencart Ticket Helpdesk
Opencart HelpDesk Opencart Helpdesk module is a next-generation support ticket management system which allows tons of modern ticket system features including email piping , service level agreement (SLA) , Event Triggers and many more features . This helpdesk system is not a SAAS based service that means you dont need to pay every month / years

Opencart Help-desk Features :

  • Working with All the Templates ( Including Responsive Themes) and source code is Open so can be easily customised.
  • Allow admin to create ticket status, ticket priority, ticket types, ticket custom field.
  • Allow admin to create customers.
  • Allow admin to create organization and manage tickets based on Organization level.
  • Allow admin to create multiple Agents and agent level.
  • Admin can create unlimited agent group.
  • Allow admin to create roles.
  • Admin can define business hours and holidays based on SLA's.
  • Allow admin to prepare responses with action.
  • Allow admin to create support center category.
  • Email tickets fetch support.
  • Reply by email.
  • Admin can create Service level agreements (SLA).
  • Complete Agents management system.
  • Event Triggers support found.
  • Ticket merge and split support found.
  • Custom fields support for tickets.
  • Complete and flexible ACL system.
  • Ticket Lock feature support.

Support Policy


  • Developed by OpenCart Partner
  • 3 Months Free Support
  • Documentation Included



Last Update
3 Jun 2019

20 Oct 2015
39 Sales
Member since: 21 Oct 2012

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