Opencart Ticket Helpdesk

Opencart Ticket Helpdesk
Opencart HelpDesk Opencart Helpdesk module is a next-generation support ticket management system that allows tons of modern ticket system features including email piping, service level agreement (SLA), Event Triggers and many more features. This helpdesk system is not a SAAS based service that means you don't need to pay every month/years



Opencart Help-desk Features :

  • Working with All the Templates ( Including Responsive Themes) and source code is Open so it can be easily customized.
  • Allow admin to create ticket status, ticket priority, ticket types, ticket custom field.
  • Allow admin to create customers.
  • Allow admin to create organization and manage tickets based on Organization level.
  • Allow admin to create multiple Agents and agent level.
  • Admin can create unlimited agent group.
  • Allow admin to create roles.
  • Admin can define business hours and holidays based on SLA's.
  • Allow admin to prepare responses with action.
  • Allow admin to create a support center category.
  • Email tickets fetch support.
  • Reply by email.
  • Admin can create Service level agreements (SLA).
  • Complete Agents management system.
  • Event Triggers support found.
  • Ticket merge and split support found.
  • Custom fields support for tickets.
  • Complete and flexible ACL system.
  • Ticket Lock feature support.








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Support Policy

What customers say about Opencart Ticket Helpdesk

xlae24
Email piping feature doesn't work, without it the extension isn't worth the money.
~xlae24




Buy
Price
$69.00

  • Developed by OpenCart Partner
  • 3 Months Free Support
  • Documentation Included

Rating

Compatibility
2.0.0.0, 2.0.1.0, 2.0.1.1, 2.0.2.0, 2.0.3.1, 2.1.0.1, 2.1.0.2, 2.2.0.0, 2.3.0.0, 2.3.0.1, 2.3.0.2, 3.0.0.0, 3.0.1.1, 3.0.1.2, 3.0.2.0, 3.1.0.0_b, 3.0.3.0, 3.0.3.1, 3.0.3.2, 3.0.3.3, 3.0.3.5, 3.0.3.6

Last Update
13 Oct 2020

Created
20 Oct 2015
47 Sales
41 Comments
webkul
webkul
Member since: 21 Oct 2012

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