This extension adds the ability for you and your customers to follow the processing of packages after ordering.
You record in history all the packages treatment stages through the use of predefined messages. This gives you a process to quickly respond to customer orders and returns, save and deploy repetitive custom responses to customers, but it can also be used strictly for internal use of comments.
In the extension administration area, you add, edit and delete custom messages, which can incorporate tags and clickable links to the carrier tracking page. On OC admin history page, you select through a dropdown the message you want to issue, and add eventually some package tracking numbers given by your carrier. Customers are noticed of your messages in their “My Account” page where they can click on tracking links in order's history, forwarding them directly to the carrier tracking page.
★ Unlimited different carriers with a custom logo for each (30+ predefined).
You can add, edit, delete and turn off / on your trackers.
★ Unlimited comment templates, with or without tracking infos (6 predefined).
Each comment template can be used for order or return history, or both.
Each can be restricted by shop and user group (for your staff).
Each can have an automatized carrier / notification / status by default.
☞ Supports many tags (short codes) and a programming framework.
★ All extension settings are easily accessible on a tab:
- You can scale your carriers logos for display.
- You can print on invoices all the order history with tracking numbers.
- You can enable a new "Last tracking" column in the orders list.
★ Direct backup / restore of your extension datas for safety.
★ An automatic INSTALLER/ UNINSTALLER / UPGRADER does correctly the dirty job for you in one click.
★ Accept MULTIPLE tracking numbers per shipment.
☞ Manage also the returns, by adding tracking numbers or messages in the return history
★ Predefined carriers are:
US, Canada & Global
ABF, Aramex, Canada Post, DHL, FedEx, NewPenn, Old Dominion, Purolator, TNT, USPS, UPS.
An Post, British Airways, CityLink, DPD.uk, FastWay, LowCost Parcels, Parcelforce, Royal Mail.
ACS Courier, Belgium Post, Bulgarian Posts, Ceska Posta, Chronopost, ColiPoste, Correos de España, Croatia Post, Danmark Post, DHL Deutschland, DPD, DPD.ie, ELTA Courier, Faroe Islands Posta, Finland Post, Geniki Taxydromiki, GLS Deutschland, GLS Europe, GLS France, Hermes, Íslandspóstur, Österreichische Post, KLM Cargo, La Poste Courrier, Mondial Relay, myHermes, Posta Romana, SpeedEx.
China & Hong Kong
China Post, EMS, Hong Kong Post.
India Post, Israel Post, Pos Malaysia, Russian Post, Singapore Cargo, SingPost, Skynet, Vietnam Post.
Australia & New Zealand
Australia Post, CourierPost, New Zealand Post, StarTrack, Toll Australia.
La Poste Tunisienne.
Tracking links can receive 2 parameters (package number and/or postcode) for an HTTP request with a GET method (no POST).
Generally, you can find the tracking link in the source of the tracking page of your carrier, if you know HTML.
♥ Integration with e-mails sent by "Professional HTML Email Template
" and "Advanced Professional HTML Email Template
" assured (see images).
♥ Usable with the well known theme "Journal 2" (tested succesfully with 2.2.5)
♥ French language included.
This extension will replace the v5.x and is a complete rewrite with new structure.
Admin Demo here
☞ Visit the support thread