onWebChat live chat

onWebChat live chat
Stop losing your hesitant customers! Chat with your website visitors, monitor website traffic in real-time, provide amazing customer support and increase your sales.

onWebChat live chat extension for OpenCart provides an easy way to integrate your OpenCart e-shop with our innovative live chat system.

We offer a 100% Free plan available permanently. Plus, we are giving you a 1-month free trial of our Premium plan with simply signing up!

Don't twice and start now! It takes less than a minute, to get started, just install onWebChat live chat extension and sign up for our live chat service: www.onwebchat.com


    onWebChat Live Chat Features & Benefits

  • Fully customizable live chat widget (colors, size, position, texts)
  • Real-time visitor monitoring - keep track of your visitors
  • Android app available - chat with your visitors on the go
  • Live Chat Triggers - automatically initiate chat with visitors
  • Typing insights - see what your visitors are typing in real time
  • Operators can start a chat with any visitor
  • Transfer chats between operators
  • Chat/operator statistics and metrics
  • Geolocation data of visitors
  • Block/unblock visitors
  • Live chat shortcuts (canned responses)
  • Send emoticons
  • Full chat transcript history
  • Send chat transcript to email
  • Multiple live chat operators
  • Install live chat on multiple websites
  • Live chat widget language customization
  • Sound / Desktop notifications on new chats
  • Sound notification for new visitors
  • Offline chat form, when you are offline
  • Pre-Chat form
  • Hide/show live chat widget on mobiles
  • Easy File sharing with your visitors
  • Visitor consent (GDPR compliance)
  • SSL/Data security
  • Fast and helpful support
  • Free plan available permanently!




    onWebChat live chat improves your customer satisfaction, and allows them to:

  • Talk with you directly with no cost
  • Send you a message (email) when you are offline
  • No need to open external application - live chat is available within your webpages
  • Send/get files easily using live chat widget
    Your customers will love it!



    FAQ
  • Do I need to pay for using onWebChat?
    No payment is required to sign up. When you sign up, you get for free the Premium plan for 1 month. However, after the 1-month trial period, if you don't want to process a payment the system will automatically downgrade your live chat account to the Free plan. Please visit our pricing page for more info.
  • Do I have to install any extra software?
    No, you only need to install this live chat extension and sign up for onWebChat live chat service.
  • How can I change the appearance of the live support widget on my website?
    You can change/modify all your chat widget settings from your onWebChat Operator Console.
  • Can I translate any text on the chat widget?
    Yes, all texts are translatable and you can set your own language and texts according to your preferences.
  • Can I initiate a chat before the visitor does?
    Yes, simply click on a visitor from the visitors' list.
  • Can I hide live chat widget when I am offline?
    Yes, in order to do that, you just need to unmark "use offline form" at your onWebChat Operator Console. The live chat widget will be hidden when all operators are offline or have select "invisible" status. If you select to use offline form, the offline form will be shown.
  • Is there a white-label option?
    Yes, on Premium plan you can select "white-label" option with a small extra cost. Our logo will be removed from your live chat widget on your website
  • How safe is our data?
    We take data security very seriously. All communication between you and your web visitors are encrypted over SSL (Secure Socket Layer). This ensures that all live chat messages remain private and integral.
  • In which languages is onWebChat available?
    At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course we will add more!


Do you need any assistance? Feel free to chat with us on onWebChat




Download
  • Developed by OpenCart Community
  • Documentation Included

Rating

Compatibility
3.0.0.0, 3.0.1.1, 3.0.1.2, 3.0.2.0, 3.1.0.0_b, 1.5.4, 1.5.4.1, 1.5.5.1, 1.5.6, 1.5.6.1, 1.5.6.2, 1.5.6.3, 1.5.6.4, 2.0.0.0, 2.0.1.0, 2.0.1.1, 2.0.2.0, 2.0.3.1, 2.1.0.1, 2.1.0.2, 2.2.0.0, 2.3.0.0, 2.3.0.1, 2.3.0.2

Last Update
30 Nov 2018

Created
6 Apr 2016
3290 Downloads
34 Comments
onwebchat
onwebchat
Member since: 6 Apr 2016

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