Ticket System Pro

Ticket System Pro
Overview of Ticket System Pro

TMD Ticket System Pro allows you to provide a complete customer care service and excellent support attendance.
It allows every customer to submit support requests in the most suitable manner.
This Extension enables customer support to receive, process, and respond to service requests without any hassle and it tracks pre and post-sale support inquiries.
So here you can create multiple departments to effectively manage inquiries.
Its Email Management System Make this Module More Effective.
It is connected with Notification Emails that updates both Customer and Admin.
Also, Admin can Design Email Template from Admin setting
This module is important for all E-Commerce store Owners and admin, with the help of this extension, customers can generate tickets for the store and the store owner can easily manage those tickets.
This ticket system pro module has all the capabilities that a professional ticket system needs to have.

What Does This Module For You

Improve customer relations and Build customer loyalty
Creates an advance customer support management system
create multiple departments to manage tickets
View & reply customer tickets from Admin panel
Send & receive email notifications

Ticket Alerts

You notified with every new generated ticket . Email notifications come when a ticket is updated and Generate. administrator can Design the email template which Prefer. Also have Shortcuts for information of customer and link that you want to show in Email

Custom Features

- Customize Colors
This Module is Fully Customize you can Make multiple changes from admin panel Like
Change Font Colors, Heading Background, Button Background color, Button Text Color and Many More Options available.

- Customize Images Size
Images Size can Change From admin Panel Like
Category Image, Category Detail page Image, Video Detail View image

- Custom Css
if you are using Any of Custom theme in you opencart Store according to theme you can set css code from admin panel because Some time we want to change little changes and we do these changes in our core file But with this Extension no need to change any core file, You can add css code in admin panel.

- Change Text
Changed any text of Module in Front Side of your Store. because Content Changes Options are available in admin panel.

- Knowledge-base Module
This Module in we add Advance Feature that is Knowledge. this Knowledge option is category base with this you can separate it with category.

Core Features

- Agent Features
- Rich of Feature Present in this Module
- Fully Customize Module
- Guest Tickets: no need to be a registered customer to open new tickets!
- Email notifications when a ticket is updated
- Separate assignment: each ticket can be assigned to Different purpose to avoid confusion
- From Left Block user's can see their Latest tickets
- Search Bar to Search for Tickets if one has many
- File attachments
- customer and admin can send and receive images along with tickets
- Filter Options are Available With this you can find Ticket Easily.
- Easily Manage Ticket System With Help of Create Diffident Department
- Manage tickets from admin panel
- Create support departments and assign admin users to them
- Closed Ticket can Delete From admin that help you To mange your Store.
- Support Multi Language
- Support Multi Store
- No Core file overwrite
- Easy to install & Manage
- Ocmod/Vqmod both available

- After Purchase of Module we not Want You face any Issue Because Customer Sanctification is our First Priority For That we Generate A Documentation With Steps Theses Steps Clear Problem of Installation. Open Link of Documentation


The module works with All Version of OpenCart 2.x.x.x, 3.x.x.x, Default Theme, Journal Theme v2, journal theme v3 and Maximum All Custom Themes are Compatible


What customers say about Ticket System Pro

Best extensions ever, and communication was great! I made a request to fix issues and within minutes the adjustments were done and ready. Great experience! Friendly communication. I will recommend to everyone, Respect to the team!!!
5 star
WARNING! This extension made my store crash! I didn't need any support as I wasn't going to risk it after the previous experience. So when I ask for a refund the developer refused to give my money back. You can see our conversation in this link https://www.dropbox.com/s/scdqrh9tqxwedn0/OpenCart%20Re%201031732%20%20Order%20Issue.pdf?dl=0 DO NOT BUY THIS.


  • Developed by OpenCart Partner
  • 6 Months Free Support
  • Documentation Included


Compatibility,,,,,,,,,,, 4.x.x.x,,,,,,,,,,,,, 1.5.6,,,,,,,,,

Last Update
20 Jun 2024

5 Dec 2017
106 Sales
Member since: 15 Jan 2013

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