Purpose tawk.to is a 100% FREE live chat app that lets you monitor and chat with visitors on your Opencart site. No catch. No spam. No wares.
You will be able to live chat with store visitors, and help them with problems in real-time, thereby increasing sales. What's more, you can monitor visitors - at any point in time, you can see how many people are active on the store, which country they are from, which site they came from, which page they are browsing, etc.
tawk is not kidding when it says:
Gain valuable insight when you monitor your website visitors in real time.
Stay connected anywhere, be in touch with your customers from your computer, or your mobile.
Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.
This extension adds tawk.to integration to your OpenCart store.
PLUS, for your customers logged into the OpenCart store, the extension grabs the name and email address, and passes on that information to Tawk, so that when you are monitoring or chatting, you know who you are talking to...
Installation v 1.0+ and Update
Extract/Unzip the archive you downloaded.
Upload the contents of the "upload" folder to your OpenCart root (e.g. via cPanel File Manager, FTP, SFTP, etc)[/code]
Access your Opencart Admin and go to Extensions > Extensions, select Modules from the dropdown.
Click the green Install button next to Tawk.to
On the same page, click the blue Edit button next to Tawk.to to log into Tawk.to and select the widget to use.
Most of the setup happens in your Tawk.to account. Ensure you have configured your widget there to your liking.
In this extension, you can basically choose which widget from your saved widgets to use.
Does this extension work with my theme? It has been developed for OpenCart Default theme, and should work with most themes that use the same structure.
Does this extension work with Journal 2 theme? Yes!
Does this extension work with OpenCart 3.x? Yes.
Does this extension work with OpenCart 1.x/2.x? No. And no plans either.
I don't have a tawk.to account. You can register for free at their website.
I want to change how the widget looks. You can change the widget settings in your Tawk.to account.
I have an idea. Great! Post it as a reply to this thread.
I am having a problem with this extension. Please click Get Support on this page.
What customers say about Tawk.To Instant Chat and Monitoring
The tawk.to module is just what I was hoping it would be and it didn't cause any problems with my customized opencart website. I'm very pleased and highly recommend this extension and the OC2PS developers.