Ticket System

Ticket System


At whatever point a business manages a gathering of individuals, regardless of whether it is clients or workers, some issues can manifest, mainly if a site is utilized. Fortunately, we, Webx IT Solution have a ticket system set up that enables individuals to report different issues. If you are facing problems with the site or program, you click a button to get to the site's help desk and send an inconvenience ticket to us. We trust that a ticket framework is superior to any different techniques for managing client addresses or issues.

There can be triple points of interest of having a ticket system for clients:
1. Quicker Ticket Resolution
2. Keeping the Customer up to date
3. Multi-channel Customer Support



  • Assign Deepartments to tickets
  • Ticket Priorities
  • Ticket Status
  • Reports of the agents
  • Crete many agents as you want
  • Email Notifications and custom email Design
  • SEO Frienly URLs
  • Ticket Dashboard
  • Knowledge-base Module
  • Ticket Review and rating option for customers
  • Admin manageable
  • Multi Language Compatible
  • Multi Store compatible
  • Compatible with other custom themes
  • No Core file overwrite
  • Easy to install & Manage
  • Ocmod/Vqmod both available
  • Many more features...











Email: support@webreckon.in
Live Chat at Webreckon
Skype: webmedialdh
Telephone: +91 991540 9292




Price
$20.00

  • Developed by OpenCart Community
  • 12 Months Free Support
  • Documentation Included

Rating

Compatibility
2.0.0.0, 2.0.1.0, 2.0.1.1, 2.0.2.0, 2.0.3.1, 2.1.0.1, 2.1.0.2, 2.2.0.0, 2.3.0.0, 2.3.0.1, 2.3.0.2, 3.0.0.0, 3.0.1.1, 3.0.1.2, 3.0.2.0, 4.x.x.x, 3.0.3.0, 3.0.3.1, 3.0.3.2, 3.0.3.3, 3.0.3.5, 3.0.3.6, 3.0.3.7, 3.0.3.8, 3.0.0.0, 3.0.1.1, 3.0.1.2, 3.0.2.0, 4.x.x.x, 3.0.3.0, 3.0.3.1, 3.0.3.2, 3.0.3.3, 3.0.3.5, 3.0.3.6, 3.0.3.7, 3.0.3.8

Last Update
19 Oct 2021

Created
17 Sep 2018
36 Sales
15 Comments
webx
webx
Member since: 11 Dec 2013

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