For any eCommerce store, product review and ratings are most crucial for conversion and customer generation. Any visitor who comes to your site for the first time looks for reviews and feedbacks before making a purchase at your store. Finding zero reviews or empty stars, customers start losing their trust on the seller. A few words about a good or bad experience bridges the gap between you and your potential customers. Re-engage your existing customers and ask them to leave reviews on your website, services, and/or products using OpenCart review incentive system. Send automatic product review incentive emails with the help of this plugin and compel them to share their feedback in exchange of incentives.
Boost Number of Product Reviews: Offer appealing discounts in exchange of product reviews to the customer. This encourages buyers to rate and review their purchase. Increase customer incentives in order to grab more number of customer reviews.
Encourage your Customers: Reward your existing customers for their feedback on your products and/or services. This incentive based reward can be a fixed type or percentage type. You can set a minimum cart amount to validate the incentives.
Acknowledge your customers: Reply back to your customers for every approved or rejected review. Tell them about their approved reviews with or without incentives. You can even get a notification whenever a new review is posted on the website.
Adds User Generated Content: Good review and ratings add to useful information on the product pages. New customers always look for feedbacks and reviews that help them find whether the product fits their needs or not.
Higher Conversion: A positive review helps to create the brand value and thus impacts the minds of new visitors, motivating them to purchase the same item from the store. This ultimately increases the sales and revenues of the store.
Increase Returning Customers: Once the customer has purchased any product from your store, you can remind them to feedback their shopping experience. This action re-engages them back to the store which adds up value to your eCommerce business.
Customize Email Template: You can easily modify the subject and content for the reminder email sent to the customers. This reminder email hints the buyer about their last purchase and allows them to review the product easily by following the provided link.
Review Moderation: Not every review can be made live on the website. Only good reviews can be approved and shown on product pages. Any review that is negative or not so useful can be rejected from back-office.
Exclude Products from Review System: In a scenario, you don't want to ask reviews for a particular product or category, you can disable them from the back-office. You can simply exclude a product or category from the review incentive system. No reminder notification and incentive is offered for excluded ones.
Track Reports: You can easily track the detailed reports of total reviews received and total incentives given to customers from back end office. You can filter the statistics by product, category, manufacturer or customer.
Compatibility Features: Review reminder and incentive system is fully compatible with multiple stores, versions, and languages. Mobile and tablet users can rate their purchase or submit their valuable suggestions for the store items.